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Feedback

The Department of Training and Workforce Development is currently undertaking a review of our feedback and complaints system. The Department values your feedback and recognises that receiving feedback provides an opportunity to continue to improve the services we provide.

If you would like to provide feedback or have a complaint about the Department's services, products, or staff please contact us on feedback@dtwd.wa.gov.au, or 08 6551 5000.

Our Complaints Policy

Central Regional TAFE has a commitment to respond to your feedback, whether it be positive or negative.  Our Complaints Policy provides you with additional information on what will happen with a complaint that is made.  Our Complaints Form provides you with a template to complete and provide us with the details and information that we need to look into your complaint.

Central Regional TAFE - Compliments and Concerns 

Good Service is part of our Business.  As Western Australia’s premier Large Training Provider our goal is to provide an outstanding service and sound processes to enhance your learning experience.  We value your compliments, complaints and suggestions.  These could be:

  • About a positive experience you have had.
  • A comment or suggestion on how we can improve our services to you, or
  • A complaint if you are not satisfied with the service you have received, or feel you have not been treated fairly and reasonably.

You can give us feedback by contacting us via email at feedback@crtafe.wa.edu.au or in writing to: Planning and Quality at Central Regional TAFE, Locked Mail Bag 103, Geraldton WA 6531.

Check out our Customer Service Charter here.

 

Page last updated March 14, 2017