52774WA Certificate II in Leadership

Do you want to enhance your leadership skills?

The Certificate II in Leadership allows participants to develop self, work collaboratively with other team members, plan and participate in team meetings, communicate effectively and identify the rights and responsibilities of others.

A major component of the Leadership Course is active participation in a team or community based project.

Students are required to work in a team to undertake a practical project which benefits not only the team or community, but also contributes to their own skill development and achievement.

This qualification is delivered as part of a package of qualifications that includes the below courses.

52774WA Certificate II in Leadership

The Certificate II in Leadership is a pathway to the Certificate III in Leadership course. The Certificate II in Leadership can be customised to a specific industry or community environment and also provides the clients with the necessary employability skill which will support their transition to work, further education and community participation.

SHB20216 Certificate II in Salon Assistant

This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.

The combined skills and knowledge do not provide for a job outcome as a hairdresser and this qualification is intended to prepare individuals for further training.

BSB20215 Certificate II in Customer Engagement

This qualification reflects the role of individuals who typically work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.