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Home | Courses | Certificate II in Tourism

SIT20116 Certificate II in Tourism

National ID: SIT20116 | State ID: AZV4

Kick start your career in tourism with this entry-level course that will qualify you to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator.

Start your career in tourism with this entry-level course. This course will qualify you to work across a number of strong-growth industries such as tourism, business and events.

You will gain the knowledge to undertake routine tasks in using business technology, providing advice on Australian tourism destinations, providing visitor information, and understanding cultural sensitivity. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.

Our Focus on Flexible Options

Many of our courses offer flexible learning options that provide you with the opportunity to study whenever and wherever suits you.  Flexible options can include online learning, workplace assessment, recognition of prior learning and correspondence type programs that can sometimes be supplemented by block or focussed delivery.

We strive to offer a mix of flexible options that suit your needs.  Typically flexible learning options are open for enrolment all year round, allowing you to start any time and complete within 6 months of your start date.  Choose the right amount of units for you to study at any given time. 

Our Self Paced External courses can be accessed anywhere and anytime, regardless of your geographical location! 

Entrance Requirements

Important information

Job opportunities

Study pathway

How to apply

Entrance Requirements
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II
Important information

Additional Resources

Learners may be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Information Pack.

The course is delivered in two stages over 12 months.  Each stage comprises of a grouping of units which sequentially builds skills and knowledge for the qualification.

Stage 1 comprises of units relating to understanding the tourism and travel industry including the history of local, regional destination, heritage and cultural awareness. Then relating this within a customer service framework. A separate 2-day first aid course is scheduled for term 1.

Stage 2 comprises of researching customer destination and touring needs by brochure, pamphlets and online resources. Presenting information to a customer by way of case study and tour commentary. Health and safety requirements of self, customer taught in term one will be assessed in live situations in term 2.

Disclaimer

Courses at Central Regional TAFE are delivered subject to resources and demand. For the latest information, check with the appropriate campus, as course availability may be subject to review and change.

Job opportunities

Job opportunities include: Museum Attendant, Tour Operator Office Assistant, Retail Assistant (Tourist Attraction) or a Ride Attendant. This course provides opportunities for students to work in Eco and Marine Tourism.

Study pathway

Further study opportunities

Central Regional TAFE has many further study opportunities available. Check out our Course Guide for all your future study options. 

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 

Delivery location, important dates and study options

Available all year round, 2019

Northam Campus - Self Paced External

Overview

Fees and charges

Units

Overview
Duration 6 month/s
When Available all year round
Where Northam Campus
How External mode
Flexible
Online delivery
Register now
Ready to register and apply for this course?  Check out the apply and enrol page, register now in our Application Portal or contact us on 1800 672 700.

Semester 1, 2020

Geraldton Campus - Classroom

Overview

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 1, 2020
Where Geraldton Campus
How Full-Time
Apply now
Ready to apply for this course?  Check out the apply and enrol page, apply now with TAFE Admissions or contact us on 1800 672 700.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Page last updated September 16, 2019