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Hospitality Service Skill Set

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Work in the vibrant and exciting hospitality industry. 

In this short course you will gain an introduction to serving customer in the hospitality industry. 

You will gain the skills to: 
  • Provide responsible service of alcohol
  • Use commercial coffee machines to make a perfect espresso
  • Provide quality customer service 
  • Process payments
  • Serve food and beverages 
  • Follow hygiene practices for food safety
  • Comply with infection prevention and control policies and procedures 

If you're aged 15—24 years (not at school), receiving the JobSeeker or JobKeeper payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!

* Please note: Eligibility requirements apply to some of the free training. Don't meet the eligibility? That's ok, there are fee paying options for this course. 


This skill set is part of the Skills Ready program. Other skill sets can be found on our Course List (opens in a new tab) page.


Upon successful completion students will receive a Statement of Attainment. 

Contact Details

For more information about this course and to enrol, contact Robyn Jenkin, Lecturer - Geraldton:

1800 672 700

Locations and study options

Click on your preferred location below to get started with your application or enrolment.

Semester 1, 2021

Duration 9 Weeks
When Semester 1, 2021
Where Geraldton
How On Campus

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Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' tab above.

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