COVID-19 updates
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Coronavirus (COVID-19) update for TAFE

Central Regional TAFE  is working closely with the WA Government, Department of Health and Department of Training and Workforce Development in our response to COVID-19 and to limit the impact  on our students and their studies. Updates will be provided on this page as they become available.

Last updated 3 June, 2020

Current Situation

The WA Government have released a four-phase roadmap to carefully ease COVID-19 restrictions in WA. Phase 2 of the roadmap commenced on Monday 18th May. 

What does this mean for CRTAFE students?

During COVID-19 CRTAFE has transitioned to a blended learning model to ensure all students are able to continue their studies. From the 18th of May, some training areas will recommence on-campus (face-to-face) classes. 

Lecturers will contact students with specific course information. 

Blended learning will still continue for some training areas

Over the last couple of months students have enjoyed blended learning and the possibilities it provides. The combination of virtual classrooms, online interactive learning and face-to-face classes, has given lecturers and students flexibility and a great way to engage and interact with each other. We will work to continue this approach wherever possible and to further expand on this delivery mode in future. 

We are committed to supporting students and will ensure students have what they need to confidently continue their studies throughout COVID-19.  

Returning to campus? 

If your classes are resuming on-campus, please remember the following:

  • Only attend for the necessary errand/class and leave directly afterwards.
  • Use the sanitising stations provided, wash hands regularly and maintain good hygiene.
  • Maintain social distancing recommendations of at least 1.5m apart from other students or staff.
  • If you are feeling unwell, please stay home. 
  • Use card over cash where possible.

We are here for you

Student Support Services

All campuses are open and continue to provide access to a range of support services including:

  • Disability services
  • Aboriginal support
  • International support
  • Client service front counter assistance
  • Student services support
  • Jobs and Skills Centre
  • Me-N-U Cafe's - limited seating capacity due to Government requirements
  • Library and student resource areas - (Please see additional information in the FAQs below)

Other important information

All existing Government and health related advice is still relevant and must be followed by students, staff and visitors. Including:

  • Anyone who has returned from overseas or interstate must self isolate and cannot attend TAFE for 14 days; and/or
  • Anyone who has been informed by public health authorities that they have been in close contact with a confirmed case of COVID-19, must also isolate themselves for 14 days after the date of last contact with the confirmed case.

If this is you, please notify us immediately to discuss your individual situation.

For further information or advice regarding your individual circumstance and/or attendance, please arrange a confidential discussion with your lecturer or our student services team on  1800 672 700.

Frequently Asked Questions (FAQs)

Students and Guardians

Courses and Training  

Are TAFE campuses open?

Yes. All CRTAFE campuses are open.  From the 18th of May, some training areas will recommence on-campus (face-to-face) classes. Blended Learning will continue for some training areas.

Lecturers will provide specific information about arrangements for your course. They may contact you by email, phone or text message. Please ensure your contact details are up-to-date.

What is blended learning?

Blended learning includes a combination of various learning modes including:

  • Online resources - i.e Webinars, Blackboard, Microsoft Teams, online tutorials.
  • Interactive Distance Learning - i.e online classrooms and discussion groups
  • Printed and electronic workbooks 
  • Increased communication with lecturers via email, phone and other online platforms
  • Face-to-face options (only for necessary areas) - This includes social distancing and additional cleaning measures. 

In some cases training will be organised in a way where theory components are completed first, then practical training and assessments will be conducted in small groups on campus.

Your lecturer will advise you how your blended learning training will be delivered.

Will I be able to continue my practical training and job placements?

Training will be organised in a way where theory components are completed first, then practical training and assessments will be conducted in small groups on campus.  Where possible practical components will still take place and be delivered in line with appropriate social distancing and additional hygiene measures. 

Student Support Services 

What support is available for students?

Student support services available include:

  • Disability services
  • Aboriginal support
  • International support
  • Client service front counters
  • Student services support
  • Jobs and Skills Centre
  • Library and student resource areas 

Library and student resource areas

Campuses with Student Learning Centres and computer facilities will still be open during normal business hours. Suitable social distancing and additional cleaning measures will be in place. Where computer availability is limited or not available hard copy materials will be provided to students. 

Geraldton campus - The Cibatek Centre located within the Library, will be available for computer access only during business hours (Mon-Fri 8am-5pm). If you require access to a computer outside of these times please speak to your lecturer and/or student services for assistance. 

Training and course support

Lecturer’s will provide  information on how to seek assistance and support if you are completing your course via distance and blended learning.

Tech and digital support

If you need IT assistance, please speak to your lecturer in the first instance, if they are not able to assist they will seek support from CRTAFE’s IT team.

Visit the student portal for online resources and important links for students. 

Jobs and Skills Centres

The JSCs at our Geraldton, Kalgoorlie and Northam campuses are still operational and are taking every precaution to ensure the health and safety of staff and clients. . Services to our Carnarvon, Merredin and Moora campuses will also continue. Adjustments to services are in place in line with social distancing and health guidelines. 

Please contact your nearest JSC team by calling 13 64 64 to discuss your situation and to make suitable arrangements. 

Get in touch

You can always reach us by contacting students services on campus, call us on 1800 672 700, email info@crtafe.wa.edu.au or send us a message on social media.

I’m not sure if I would like to continue my training, or I have been impacted financially by the COVID-19 pandemic, who can I discuss this with?

There are many available options for you. To discuss these options please contact the student services at your campus. They can be contacted by calling 1800 672 700 or via email info@crtafe.wa.edu.au

Will I be disadvantaged or be required to pay more?

Students will be assisted to complete their course without extra cost.

My training has changed to distance learning, who can help me with access to hardware, software and digital/online tech support?

If you need assistance with access to hardware or software to support the continuation of your training, please discuss your circumstances with your lecturer in the first instance. They may seek further support from the IT team and Student Services team.

I have questions about my course, who do I go to for assistance?

Your lecturer is the best person to assist when any enquiry in relation to course information (structure, access to resources, assessment requirements etc.). You may also contact the client services team on 1800 672 700 who can also assist.

If your questions relates to fees, deferment or withdrawing from training, please contact the Client Services Team or Student Services Team on 1800 672 700.

How can I access a PC to continue my training if I don’t have one at home or I have internet access problems?

Campuses with Student Learning Centres and computer facilities are open during normal business hours. Suitable social distancing and additional cleaning measures will be in place. Where computer availability is limited or not available hard copy materials will be provided to students. 

Geraldton campus - The Cibatek Centre located within the Library, will be available for computer access only during business hours (Mon-Fri 8am-5pm). If you require access to a computer outside of these times please speak to your lecturer and/or student services for assistance. 

What if students don't have access to internet or internet access is minimal?

For those students with digital access problems, there will be access to some digital facilities at campuses to continue learning. Where digital facilities are limited or not available hard copy materials will be provided to students. 

Will any student who is unable to access an online delivery method be disadvantaged or penalised?

No student will be penalised and CRTAFE will work with students to identify solutions for their specific circumstance.

Will a student who is unable to attend face-to-face delivery classes for COVID-19 reasons be penalised?

No student will be penalised and CRTAFE will work with students to identify solutions for their specific circumstance.

TAFE at Schools 

My school student is enrolled for some courses at TAFE, should they attend classes?

CRTAFE is working with schools to continue classes on-campus. School VET Coordinator's or the CRTAFE Lecturer will advise students on specific arrangements for their course.

International Students

How are we assisting International Students?

International students will receive specific information for their course from their lecturer. 

As always, TAFE International is available to provide personal assistance to students who are unsure about any issue. Assistance is available by phone on 9218 2100 and by email on admissions.tiwa@dtwd.wa.gov.au.

Students in financial difficulties or needing to return home should also make contact with TAFE International.

Other 

How are TAFEs preventing the spread of COVID-19 in courses that offer face-to-face delivery?

Hygiene practices and social distancing is being practiced in accordance with the most current health advice.  Lecturers are advising students to practice social distancing measures, and are applying and monitoring social distancing during classes.

What are the cleaning arrangements for CRTAFE?

CRTAFE has increased cleaning across all campuses. Our cleaning practices are carried out every morning and will be supplemented with additional ‘touch point’ cleaning in high traffic areas or common areas including cafes, toilets and building entrances.

We have also introduced antiseptic cleaner for vehicles, keyboards and mice in student PC classrooms, and other areas of high hand contact.

We will continue to review these guidelines and work closely with our cleaning staff and contractors to obtain the most comprehensive and holistic cleaning service.

Are Jobs & Skills Centres open?

Yes. The JSCs at our Geraldton, Kalgoorlie and Northam campuses are still operational and are taking every precaution to ensure the health and safety of staff and clients. . Services to our Carnarvon, Merredin and Moora campuses will also continue. Adjustments to services are in place in line with social distancing and health guidelines. 

Please contact your nearest JSC team by calling 13 64 64 to discuss your situation and to make suitable arrangements. 

Are campus cafes open?

The Me-N-U cafes at the Geraldton, Northam and Kalgoorlie campuses are open, however there is limited seating in place as per State Government regulations. 

If I must still travel, what should I do?

Strict state, national and international travel restrictions are in place. Please ensure you have viewed the Australian Government website and are aware of the current situation in relation to travel. 

We realise there will be some special circumstances where it is not possible to defer interstate/overseas trips (for example urgent family circumstances) , so if you must travel, you need to let us know and your must adhere to State and National Government requirements upon your return.

I am very stressed and worried about the COVID-19 Pandemic. Can someone help?

It's reasonable to be concerned about the Coronavirus, but try to remember that experts here in Australia and all around the world are working hard to keep people as well as possible. You should also feel assured that we are taking all necessary steps to minimise the risk for our students. 

If you are feeling concerned please reach out to your lecturer or our Student Services team (1800 672 700), who will be able to provide the assistance you need or seek further help if needed. 

The Beyond Blue website has some useful tips and information that may help with your concerns. You could also phone the Coronavirus Health Information Line on 1800 020 080 for free advice.

Employers
I’m an employer and am unsure about my apprentice’s training?

Apprencticeship and Traineeship training will continue. In some cases training will be organised in a way where theory components are completed first, then practical training and assessments will be conducted in small groups on campus.  Where possible practical components will still take place and be delivered in line with appropriate social distancing and additional hygiene measures. 

CRTAFE Lecturers will contact employers and students directly with specific arrangements.

General questions
What is COVID-19

Coronaviruses are a type of virus that can affect humans and animals. Some coronaviruses cause illnesses similar to the common cold and others cause more serious illnesses, including Severe Acute Respiratory Syndrome (SARS) and Middle East respiratory syndrome (MERS). The current coronavirus originating in Hubei Province, China, is called ‘novel’ because it is new and had not been detected before this outbreak.

What does self-isolation involve?
Social distancing - Keep yourself and others safe.

Everyone should practice ‘social distancing’.  This means you should keep a safe distance between you and others in public places, and you should not shake hands or hug when greeting others. 

Fact-sheet

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Minimising Personal Risk

We can all do our part. 

  • Follow good hygiene practices such as washing your hands with soap, covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing.
  • Avoid close contact (maintain a distance of at least one metre) with anyone who has cold or flu-like symptoms.
  • If you have cold or flu-like symptoms and/or are concerned that you may have been in contact with some who has, or if you become unwell and think you may have symptoms of Coronavirus, seek medical attention. Tell your doctor about your symptoms, travel history and any recent close contact with someone who has or may have Coronavirus.

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Gatherings and events

CRTAFE will follow the WA Government's four-phase road map when planning any small gatherings. Larger scale events will not be held on campus at this stage.

What is CRTAFE doing to support hygiene on campus?

We are closely monitoring the ongoing COVID-19 guidelines, and taking all the appropriate measures to protect the health of our students and staff. Our cleaning practices are carried out every morning and will be supplemented with additional ‘touch point’ cleaning in high traffic areas or common areas including cafes, toilets and building entrances.

Our reception areas have been marked with 1.5 distance barriers to support  social distancing advice and guidelines. 

We have also introduced antiseptic cleaner for vehicles, keyboards and mice in student PC classrooms, and other areas of high hand contact.

The College’s staggered access times to the Cafés (where relevant), coupled with your personal hygiene, are effective ways to reduce the risk of COVID-19 presenting at the campuses. We will continue to review these guidelines and work closely with our cleaning staff and contractors to obtain the most comprehensive and holistic cleaning service.

If you are making any payments on campus please use card over cash when possible. 

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Further information and assistance

 

Further updates and FAQs will be provided on this page as they become available. Please ensure you monitor this page regularly for the latest information. 

 

Page last updated June 03, 2020