COVID-19 updates
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Coronavirus (COVID-19) update for TAFE

Central Regional TAFE  is working closely with the WA Government, Department of Health and Department of Training and Workforce Development in our response to COVID-19 and to limit the impact  on our students and their studies. Updates will be provided on this page as they become available.

Last updated 3 April, 2020

Important announcement

It was recently announced that WA TAFE colleges in will be pausing training and educational delivery starting Monday 30 March,2020. 

What does this mean for CRTAFE students?

During the temporary pause, our lecturers will be working to prepare for transition to a blended learning (a combination of various learning modes) wherever possible to best support students in the continuation of their training.

Our aim is to recommence delivery primarily through blended learning at the start of Term 2 on Tuesday 28 April 2020. For some courses, where face-to-face delivery is required, we will look at a range of options including social distancing measures and, in some instances, rescheduling of components of the course.  

There will be some exceptions to the pause period.

  • Courses that are already delivered online will continue as planned.
  • In some areas where lecturers are trialing blended delivery, this may continue.  
  • In some instances, plans were already in place to deliver face-to-face classes for week commencing 29 March, in which case our lecturers will discuss these arrangements with students directly. 
  • A few courses, particularly in skills areas supporting essential services, may continue with some face-to-face delivery on campus. Social distancing and hygiene considerations will be in place.

In the above cases, lecturers will contact students directly and will work with them in the continuation of their training and assessment. We will communicate with students and employers further over the coming weeks with more details about their studies.

We are here for you

Student Support Services

All campuses will remain open so we can continue to provide access to a range of support services.

We will continue to provide the following support over the pause period:

  • Disability services
  • Aboriginal support
  • International support
  • Client service front counter assistance
  • Student services support
  • Jobs and Skills Centre
  • Library and student resource areas - (Please see additional information in the FAQs below)

Client services and front counter assistance

Our front counter areas are open and staff are available to assist. We encourage you to please make your enquiry via phone or email in the first instance, then our team can let you know of the next steps. If a visit to the campus is necessary, please comply with the social distancing and santisation measures in place. 

Contact client and students services (8am-5pm Mon-Fri), over the phone 1800 672 700, email info@crtafe.wa.edu.au or send us a message on social media.

We'll get through this together

These are challenging times for all and we would like to thank you for your support and for looking after each other.

As we navigate this situation together, we will continue to do all we can to ensure quality training outcomes for our students, stakeholders and communities.

We will continue to liaise closely with lead agencies in Western Australia, including the Department of the Premier and Cabinet and Department of Health, to ensure our approach is consistent with current information and advice.

Other important information

All existing Government and health related advice is still relevant and must be followed by students, staff and visitors. Including:

  • Anyone who has returned from overseas (from 16 March) or interstate (from 1.30pm, 24 March) cannot attend TAFE for 14 days; and/or
  • Anyone who has been informed by public health authorities that they have been in close contact with a confirmed case of COVID-19, they must also isolate themselves for 14 days after the date of last contact with the confirmed case.

If this is you, please notify us immediately to advise you will be away for the isolation period, and confirm the date/s and location/s of your travel.

For further information or advice regarding your individual circumstance and/or attendance, please arrange a confidential discussion with your lecturer or our student services team on  1800 672 700.

Frequently Asked Questions (FAQs)

FAQs for students, guardians and employers
Are TAFE campuses still open?

Yes. All CRTAFE campuses remain open but a temporary pause on training is in place from the 30 March-28 April.

Essential services including student resource areas will be available for those that need access to computers if they don’t have access at home.  Social distancing and increased cleaning of these areas is in place.  Some high priority courses, such as training in essential services, will continue.  Your lecturer will give you specific information about arrangements for your course.  On-line courses will also continue. Other support services on campus will still be available including:

  • Disability services
  • Aboriginal support
  • International support
  • Client service front counters
  • Student services support
  • Jobs and Skills Centre
  • Library and student resource areas 

 

Client services and front counter assistance

Our front counter areas are open and staff are available to assist. We encourage you to please make your enquiry via phone or email in the first instance, then our team can let you know of the next steps. If a visit to the campus is necessary, please comply with the social distancing and santisation measures in place. 

Contact client and students services (8am-5pm Mon-Fri), over the phone 1800 672 700, email info@crtafe.wa.edu.au or send us a message on social media.

Library and student resource areas

Campuses with Student Learning Centres and computer facilities will still be open during normal business hours. Suitable social distancing and additional cleaning measures will be in place. Where computer availability is limited or not available hard copy materials will be provided to students. 

Geraldton campus - The Cibatek Centre located within the Library, will be available for computer access only during business hours (Mon-Fri 8am-5pm). If you require access to a computer outside of these times please speak to your lecturer and/or student services for assistance. 

When will I find out what is happening in relation to my course?

Your lecturers will give you further specific information about arrangements for your course.

Are online courses continuing?

Yes, if you are currently doing your course on-line, this will continue.

Will I be disadvantaged or be required to pay more?

Students will be assisted to complete their course without extra cost.

How will I continue my practical training and job placements?

CRTAFE is looking at options such as rescheduling and restructuring courses, and simulated practical training where work placements are unavailable.

Your lecturer will be in contact regarding arrangements for your course.

How can I access a PC to continue my training if I don’t have one at home or I have internet access problems?

Campuses with Student Learning Centres and computer facilities will still be open during normal business hours. Suitable social distancing and additional cleaning measures will be in place. Where computer availability is limited or not available hard copy materials will be provided to students. 

Geraldton campus - The Cibatek Centre located within the Library, will be available for computer access only during business hours (Mon-Fri 8am-5pm). If you require access to a computer outside of these times please speak to your lecturer and/or student services for assistance. 

My school student is enrolled for some courses at TAFE, should they attend classes next week?

If you are choosing to have your child stay at home, arrangements will be in place to ensure catch up training is provided.  If your child is attending school, CRTAFE will work with the school to make suitable arrangements.

I’m an employer and unsure about my apprentice’s training?

If training is scheduled during the pause period then you should contact your CRTAFE representative to discuss arrangements.  In some cases scheduled training may continue. 

What if my apprentice goes to TAFE and the course is paused – what support is there for me?

Employers will be contacted about arrangements for their employees and are welcome to contact their CRTAFE representative for more information.

Which courses will remain face-to-face?

All courses are expected to move in some way to a blended delivery model which means that there will be a mix of online, interactive distance learning, and for some courses necessary face-to-face components.  The best way to deliver the course will be assessed by lecturers in the period available up until the start of Term 2.

How are TAFEs preventing the spread of COVID-19 in courses that continue face to face delivery?

Hygiene practices and social distancing is being practiced in accordance with the most current health advice.  Lecturers are advising students to practice social distancing measures, and are applying and monitoring social distancing during classes.

How will online learning work?

Your lecturer will advise you how your blended learning programme will be delivered.

What if students don't have access to internet or internet access is minimal?

For those students with digital access problems, there will be access to some digital facilities at campuses to continue learning. Where digitital facilities are limited or not available hard copy materials will be provided to students. 

Will any student who is unable to access an online delivery method be disadvantaged or penalised?

No student will be penalised and CRTAFE will work with students to identify solutions for their specific circumstance.

Will a student who is unable to attend face-to-face delivery classes for COVID-19 reasons be penalised?

No student will be penalised and CRTAFE will work with students to identify solutions for their specific circumstance.

What support services exist for students?

While training delivery is paused, our campuses will remain open so we can continue to provide a range of support services to assist you, including:

  • Disability services
  • Aboriginal support
  • International support
  • Client service front counters
  • Student services support
  • Jobs and Skills Centre
  • Library and student resource areas 

You can always reach us by contacting students services on campus, call us on 1800 672 700, email info@crtafe.wa.edu.au or send us a message on social media.

How are we supporting lecturers and staff to deliver online?

The pause in training delivery is to enable lecturers to transition training in order to maximise distance learning to reduce virus transmission risk.  Where it is not already in place, a blended delivery of training via online and other interactive modes will be introduced.  Face to face delivery will still continue where necessary where adequate social distancing measures can be implemented. CRTAFE will work with students that have particular circumstances or problems with new modes of delivery.

What are the cleaning arrangements for CRTAFE?

CRTAFE has increased cleaning across all campuses. Our cleaning practices are carried out every morning and will be supplemented with additional ‘touch point’ cleaning in high traffic areas or common areas including cafes, toilets and building entrances.

We have also introduced antiseptic cleaner for vehicles, keyboards and mice in student PC classrooms, and other areas of high hand contact.

 We will continue to review these guidelines and work closely with our cleaning staff and contractors to obtain the most comprehensive and holistic cleaning service.

How are we assisting International Students?

International students have been notified about the pause period by text message and an email to their student account.

They will also receive information from their lecturer about specific arrangements for their course.  CRTAFE  will be structuring learning to ensure any course catch-up occurs.

As always, TAFE International is available to provide personal assistance to students who are unsure about any issue.  Assistance is available by phone on 9218 2100 and by email on admissions.tiwa@dtwd.wa.gov.au.

Students in financial difficulties or needing to return home should also make contact with TAFE International.

Will Jobs & Skills Centres be open?

Yes. The JSCs at our Geraldton, Kalgoorlie and Northam campuses are still operational and are taking every precaution to ensure the health and safety of staff and clients. . Services to our Carnarvon, Merredin and Moora campuses will also continue. Adjustments to services are in place in line with social distancing and health guidelines. At this stage instead of in-person visits, we encourage you to please call first.

Please contact your nearest JSC team by calling 13 64 64 to discuss your situation and to make suitable arrangements. 

If I must still travel, what should I do?

Strict state, national and international travel restrictions are in place. Please ensure you have viewed the Australian Government website and are aware of the current situation in relation to travel. 

We realise there will be some special circumstances where it is not possible to defer interstate/overseas trips (for example urgent family circumstances) , so if you must travel, you need to let us know and your must adhere to State and National Government requirements upon your return.

Why are TAFE libraries remaining open when the PM ordered all libraries to be shut?

TAFE libraries will only be accessible to TAFE students and staff.  They remain open to ensure computers continue to be available for students who don’t have access to equipment or have poor connectivity.  CRTAFE has increased cleaning across all campuses and social distancing measures are in place.

Campuses with Student Learning Centres and computer facilities will still be open during normal business hours. Suitable social distancing and additional cleaning measures will be in place. Where computer availability is limited or not available hard copy materials will be provided to students. 

Geraldton campus - The Cibatek Centre located within the Library, will be available for computer access only during business hours (Mon-Fri 8am-5pm). If you require access to a computer outside of these times please speak to your lecturer and/or student services for assistance. 

I am very stressed and worried about the Coronavirus. Can someone help?

It's reasonable to be concerned about the Coronavirus, but try to remember that experts here in Australia and all around the world are working hard to keep people as well as possible. You should also feel assured that we are taking all necessary steps to minimise the risk for our students. 

If you are feeling concerned please reach out to your lecturer or our Student Services team (1800 672 700), who will be able to provide the assistance you need or seek further help if needed. 

The Beyond Blue website has some useful tips and information that may help with your concerns. You could also phone the Coronavirus Health Information Line on 1800 020 080 for free advice.

General questions
What is COVID-19

Coronaviruses are a type of virus that can affect humans and animals. Some coronaviruses cause illnesses similar to the common cold and others cause more serious illnesses, including Severe Acute Respiratory Syndrome (SARS) and Middle East respiratory syndrome (MERS). The current coronavirus originating in Hubei Province, China, is called ‘novel’ because it is new and had not been detected before this outbreak.

What does self-isolation involve?
Social distancing - Keep yourself and others safe.

Everyone should practice ‘social distancing’.  This means you should keep a safe distance between you and others in public places, and you should not shake hands or hug when greeting others. 

Fact-sheet

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Minimising Personal Risk

We can all do our part. 

  • Follow good hygiene practices such as washing your hands with soap, covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing.
  • Avoid close contact (maintain a distance of at least one metre) with anyone who has cold or flu-like symptoms.
  • If you have cold or flu-like symptoms and/or are concerned that you may have been in contact with some who has, or if you become unwell and think you may have symptoms of Coronavirus, seek medical attention. Tell your doctor about your symptoms, travel history and any recent close contact with someone who has or may have Coronavirus.

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Gatherings and events

The Australian Government is encouraging everyone to stay home where possible. All non-essential events and gatherings should be canceled. 

If there are College events that you are planning to attend, please check your email, our website or Facebook page for the latest information.

Please note all Student Graduation and Awards events for this year will not be proceeding. All attendees will receive email correspondence regarding this. For more information click here.

What is CRTAFE doing to support hygiene on campus?

We are closely monitoring the ongoing COVID-19 guidelines, and taking all the appropriate measures to protect the health of our students and staff. Our cleaning practices are carried out every morning and will be supplemented with additional ‘touch point’ cleaning in high traffic areas or common areas including cafes, toilets and building entrances.

Our reception areas have been marked with 1.5 distance barriers to support  social distancing advice and guidelines. 

We have also introduced antiseptic cleaner for vehicles, keyboards and mice in student PC classrooms, and other areas of high hand contact.

The College’s staggered access times to the Cafés (where relevant), coupled with your personal hygiene, are effective ways to reduce the risk of COVID-19 presenting at the campuses. We will continue to review these guidelines and work closely with our cleaning staff and contractors to obtain the most comprehensive and holistic cleaning service.

If you are making any payments on campus please use card over cash when possible. 

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Further information and assistance

 

Further updates and FAQs will be provided on this page as they become available. Please ensure you monitor this page regularly for the latest information. 

 

Page last updated April 03, 2020