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Business Ready Skill Set

State ID: AE137

Almost every business has an office — and there's no shortage of job opportunities here!

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!

Job opportunities

Study pathway

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Business Ready Skill Set

Overview

Units

Overview
Duration 2 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Geraldton Campus - Business Ready Skill Set

Overview

Units

Overview
Duration 2 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Kalgoorlie Campus - Business Ready Skill Set

Overview

Units

Overview
Duration 2 day/s
When Semester 2, 2020
Where Kalgoorlie Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Northam Campus - Business Ready Skill Set

Overview

Units

Overview
Duration 2 day/s
When Semester 2, 2020
Where Northam Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Customer Service Skill Set

State ID: AE134

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers! 

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Job opportunities

Study pathway

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Customer Service Skill Set

Overview

Units

Overview
Duration 2 week/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Kalgoorlie Campus - Customer Service Skill Set

Overview

Units

Overview
Duration 2 week/s
When Semester 2, 2020
Where Kalgoorlie Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Operating a Small Business Skill Set (Fee Free)

State ID: AE150

Let's take your business to the next level. 

If you own a small business or would like to open a business this course will give you a range of skills to assist with setting up processes for success. You’ll learn about producing business documents, small business practices, WHS laws and how to use social media to your advantage.

Further study pathways

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

Job opportunities

Study pathway

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Operating a Small Business Skill Set

Overview

Units

Overview
Duration 6 week/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Kalgoorlie Campus - Operating a Small Business Skill Set

Overview

Units

Overview
Duration 6 week/s
When Semester 2, 2020
Where Kalgoorlie Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Northam Campus - Operating a Small Business Skill Set - Term 3

Overview

Units

Overview
Duration 6 week/s
When Semester 2, 2020
Where Northam Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Business Ready Skill Set (Fee Free)

State ID: AE149

Almost every business has an office — and there's no shortage of job opportunities here!

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!

Job opportunities

Study pathway

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Business Ready Skill Set - August

Overview

Units

Overview
Duration 1 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Geraldton Campus - Business Ready Skill Set - July

Overview

Units

Overview
Duration 1 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Kalgoorlie Campus - Business Ready Skill Set

Overview

Units

Overview
Duration 1 day/s
When Semester 2, 2020
Where Kalgoorlie Campus
How Face to face (class room)
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Northam Campus - Business Ready Skill Set

Overview

Units

Overview
Duration 1 day/s
When Semester 2, 2020
Where Northam Campus
How Face to face (class room)
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Job Ready Basics Skill Set (Fee Free)

State ID: AE148

Getting a job can be daunting. Let's take it one step at a time.

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job. It focuses on health, wellbeing and personal development.

Follow this up with a visit to your local Jobs and Skills Centre, where you can get free advice and support to with your resume and writing job applications, and you'll be job ready!

Job opportunities

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

This course is currently undergoing delivery planning and information will be available on our website shortly. Check back later, or use the course enquiry form below to have our Client Contact Centre contact you with further information about the next course start, delivery locations and study modes.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Customer Service Skill Set (Fee Free)

State ID: AE146

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers! 

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Job opportunities

Study pathway

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Customer Service Skill Set

Overview

Units

Overview
Duration 1 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.
Kalgoorlie Campus - Customer Service Skill Set

Overview

Units

Overview
Duration 1 day/s
When Semester 2, 2020
Where Kalgoorlie Campus
How Face to face (class room)
Skill set
Get started
Complete an application form here and our student services team will contact you to finalise your enrolment.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Resume Writing Skills Set

State ID: KAB89

Create a resume that stands out

You will learn how to write and format a resume.

This course is suited for anyone currently looking for employment including school leavers, those returning to the workforce, individuals wanting to upskill or want a career change. 

 

Course Content

The below nationally recognised unit of competency is included in this course:

BSBWRT301          Write simple documents

 

Certification

Upon successful completion you will receive a Statement of Attainment 

 

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Resume Writing Skills Set - 26 to 28 August

Overview

Units

Overview
Duration 3 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Part-Time
Skill set
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Geraldton Campus - Resume Writing Skills Set - 3 to 17 September

Overview

Units

Overview
Duration 3 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Part-Time
Skill set
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Intermediate MS Word Skills Set

State ID: KAB87

Develop your existing skills in Microsoft Word

You will learn the skills and knowledge to digitally design and develop text-based documents using advanced features of  Microsoft Word.

This course is suited for those that have basic skills in using digital devices and using Microsoft Word. 

Course Content

The below nationally recognised unit of competency is included in this course:

BSBITU313          Design and produce digital text documents

 

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Intermediate MS Word Skills Set - 24 to 25 September

Overview

Units

Overview
Duration 2 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Part-Time
Skill set
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Using the Internet for Business Purposes Skills Set

State ID: KAB88

Learn how to confidentially use the Internet 

In this course you will learn how to complete a range of tasks using the Internet in the workplace or a home office setting. 

This course will cover:

  • How to connect to the Internet
  • Securely send and receive emails
  • How to search the Internet using web browsers
  • Using the Internet in a secure and socially responsible manner

 

Course Content

The below nationally recognised unit of competency is included in this course:

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Merredin Campus - Using the Internet for Business Purposes - 3 Aug to 30 Sep

Overview

Units

Overview
Duration 2 month/s
When Semester 2, 2020
Where Merredin Campus
How Skill set
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Use Digital Devices Skills Set

State ID: KAB83

Learn how to use common digital devices 

You will learn how to use digital devices commonly used in the workplace or for personal use.

This incudes devices such as digital camera,  video camera and personal digital assistant (PDA) device. 

 

Course Content 

The below nationally recognised unit of competency is included in this course:

ICTICT104          Use digital devices 

 

Certification

Upon successful completion you will receive a Statement of Attainment 

 

How to apply

How to apply
On Campus (Full-Time or Part-Time)
 Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.  
Flexible and Other Study Types 
We take applications for many of our flexible courses all year round.  Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime. 
Apprenticeships and Traineeships 
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students 
International students please visit www.tafeinternational.wa.edu.au Opens in a new window 
Short Courses and Skill Sets

Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.

 

Delivery location, important dates and study options

Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.

Semester 2, 2020

Geraldton Campus - Use Digital Devices Skills Set - 3 and 17 August

Overview

Units

Overview
Duration 2 day/s
When Semester 2, 2020
Where Geraldton Campus
How Face to face (class room)
Part-Time
Skill set
Enquire now
Use our course enquiry form below to contact us and to express interest in this course. Places may still be available.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

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