Business Ready Skill Set

Almost every business has an office — and there's no shortage of job opportunities here!

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!

The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Further study pathways

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

• Certificate IV in Business
• Certificate IV in Project Management Practice

Other qualifications for further study include the following.

• Certificate II in Business
• Certificate II in Community Services
• Certificate II in Financial Services
• Certificate II in Customer Engagement
• Certificate II in Business

Certification

Upon successful completion you will receive a Statement of Attainment

Fees

This course is available for free for eligible students. If this applies to you visit the fee free course page to enrol.