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Business Ready Skill Set

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Every office will want an employee with these skills.

The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Want to study online?

This course has an online study option with the practical aspects of the course to be completed in a workplace or at our Geraldton campus. 

Free in 2023

This course will be FREE from 1 January 2023. The course fees are 100 per cent subsidised by the WA State Government.

Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.

Free

If you're aged 15—24 years (not at school), receiving the JobSeeker or JobKeeper payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!

^ Please note: Eligibility requirements apply to some of the free training.

Online

This course is available online. 

^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.

Skill-sets

This skill set is part of the Skills Ready program. Other skill sets can be found on our Course List (opens in a new tab) page.

Certification

Upon successful completion you will receive a Statement of Attainment.

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA

Study options and how to apply

Click on your preferred study option below to get started with your application or enrolment.

Available all year round, 2023

Details

Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you.  Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously. 

Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.

Duration 6 Months
When Available all year round, 2023
Where Geraldton
How On Campus
Details

Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you.  Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously. 

Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.

Duration 6 Months
When Available all year round, 2023
Where Geraldton
How On Campus
Details

Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you.  Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously. 

Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.

Duration 6 Months
When Available all year round, 2023
Where Moora
How On Campus
Details

Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you.  Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously. 

Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.

Duration 6 Months
When Available all year round, 2023
Where Northam
How On Campus

Course Enquiry

This form is for course enquiries only. If you would like to apply, please refer to the Apply Now box next to your preferred study location above. 

Please note that not all delivery modes may be suitable for the course you are enquiring about.

Enquire now. Complete the form below and our team will be in touch to progress your application for this course.

(if applicable)
Preferred contact method
Preferred delivery mode
Have you studied with us before?

To be completed if you are currently living overseas.

If you plan to study in Australia as an International student, please visit www.tafeinternational.wa.edu.au for more information.