Printing the course overview will compile the details for all availabilities into a single PDF file without the units attached. If you want to print the units out for one or multiple availabilities then select the checkboxes below.
Every office will want an employee with these skills.
The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Want to study online?
This course has an online study option with the practical aspects of the course to be completed in a workplace or at our Geraldton campus.
This course will be FREE from 1 January 2023. The course fees are 100 per cent subsidised by the WA State Government.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.
If you're aged 15—24 years (not at school), receiving the JobSeeker or JobKeeper payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!
^ Please note: Eligibility requirements apply to some of the free training.
This course is available online.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
This skill set is part of the Skills Ready program. Other skill sets can be found on our Course List (opens in a new tab) page.
Certification
Upon successful completion you will receive a Statement of Attainment.
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA
Study options and how to apply
Click on your preferred study option below to get started with your application or enrolment.
Available all year round, 2023
Geraldton - Self Paced External
Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you. Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously.
Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.
| Duration | 6 Months |
| When | Available all year round, 2023 |
| Where | Geraldton |
| How | On Campus |
Geraldton - Self Paced Onsite
Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you. Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously.
Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.
| Duration | 6 Months |
| When | Available all year round, 2023 |
| Where | Geraldton |
| How | On Campus |
Moora - Self Paced External
Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you. Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously.
Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.
| Duration | 6 Months |
| When | Available all year round, 2023 |
| Where | Moora |
| How | On Campus |
Northam - Self Paced External
Many of our courses offer flexible learning options that provide you with the opportunity to study WHENEVER and WHEREVER suits you. Typically, flexible, and self-paced options are part-time and open for enrolment all year round, allowing you to start, enrol and study continuously.
Once you enrol into your chosen units, you will have six (6) months from the date of your enrolment to complete your study.
| Duration | 6 Months |
| When | Available all year round, 2023 |
| Where | Northam |
| How | On Campus |