Hospitality, Tourism and Events

Fast track into a steaming barista career

In this short course you will learn and gain knowledge in the basics of espresso coffee, as well as coffee cultivation and processing, roasting and blending, different coffee styles, coffee bean storage, grinder setting, milk texturing, and how to operate and clean a commercial espresso machine.

No experience required.

Get heads turning with your amazing cake creations.

Learn the best tips and tricks from an experienced and licensed cake maker. Students will learn the basics of covering, decorating and colouring a cake. Students will work with fondant and learn how to cover a cake and create fondant flowers that can be used to decorate. 

This short course includes a comprehensive starter kit to complement your new skills. 

If you have a passion for food and want to become a chef, this is the course for you.

Upon successfully completing this course you'll be qualified to work as a cook or chef in a range of kitchens.

You will gain the knowledge and skills to work effectively in a commercial kitchen team and be able to plan, prepare and cook food. You'll produce dishes suitable for different cultural and dietary requirements and learn about cleaning, first aid, food safety programs, hygiene and workplace health and safety.

Please note: This qualification is in transition, and the course code is subject to change.

Cook yourself up a great career — FREE IN '23!

If you dream of being a chef or cook, this is the course for you! You'll get all the skills and  knowledge needed to start your career in a commercial kitchen team and be able to plan, prepare and cook food.

Throughout this course, you will produce dishes suitable for different cultural and dietary requirements and learn about cleaning, first aid, food safety programs, hygiene and workplace health and safety.

Upon successfully completing this course you will be qualified to work as a cook or chef in a range of kitchens.

Learn the skills to prepare for a career in a commercial kitchen.

This skill set covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

In the Commercial Kitchen skill set, you'll learn about the safe use of commercial kitchen equipment, how to  clean food preparation areas, storage areas, and equipment efficiently and minimising negative environmental impacts, preventing food contamination including how to identify and control food hazards, and gain general kitchen and food preparation skills.

Jobs that could lead from this skill set includes cooks, chefs, caterers, kitchen stewards, kitchen hands, and bar and food and beverage servers and attendants.

Want to study online?

This course has an online study option with the practical aspects of the course to be completed in a workplace or at our Geraldton campus (see the study options below).

Get your hospitality career started.

If you want to work your way up the hospitality ladder, then the Certificate II in Hospitality is a great place to start. This qualification provides you with the opportunity to work under direct supervision in restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Students will gain practical skills in food and beverage preparation, and learn how best to interact with customers, while gaining skills in social and cultural sensitivity.

The hospitality industry employs hundreds of thousands of people across Australia. Demand for workers in this sector has traditionally been strong and employers are looking for those who are willing to develop their hospitality skills and knowledge.

This qualification will provide you with the necessary skills to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. It will give you the opportunity to acquire a range of hospitality operational skills and basic industry knowledge.

This career can take you into some of the coolest and sophisticated places all over the world!

When you complete the Certificate III in Hospitality you will be able to work anywhere as:

• A bar attendant,
• A barista,
• A waiter,
• A housekeeper, or
• A gaming attendant.

You will gain the knowledge and skills to:

• Work effectively in the hospitality industry,
• Be able to serve alcohol responsibly,
• Make espresso coffee,
• Serve food,
• Provide excellent customer service,
• Comply with hygiene standards and workplace health & safety.

Don't just serve people - work as a hospitality supervisor or team leader in a career with endless possibilities.

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader. Job roles include bar supervisor, food and beverage manager, duty manager and concierge.

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, providing responsible service of alcohol, financial management, and enhanced customer service. You'll also learn how to manage workplace conflict, and comply with workplace health and safety.

Discover the essentials in practicing food safety and hygiene

Gain skills and knowledge to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.

This unit applies to all organisations with permanent or temporary kitchen premises or smaller food preparation or bar areas.

Keep yourself and your customers safe. 

In these unprecedented times, new regulations need workers to manage infection control while providing food to the general public.

You will learn about following organisational infection prevention and control procedures including implementing standard and transmission-based precautions and responding to infection risks. Skills can be applied to specific food handling industry needs such as using kitchens and packaging areas, front of house, staff rooms and offices, food stock deliveries and vehicles, equipment storage, and bathrooms and toilets. 

As part of this course students will complete:

• Course pre-reading requirements
• 1 day workshop on campus
• Workplace assessment - The lecturer will visit the student at their workplace at an agreed date/time.  

Gain these skills:

• Introduction to Infection Control
• Chain of Infection and Disease Transmission
• Breaking the Chain of Infection
• Contamination and Cleaning
• Hazards, Risks, Responsibilities and Reporting

Your commercial cookery journey starts here.

This skill set aims to provide you with the introductory skills needed to start working in kitchen operations. Learn the basics that will open doors to roles in restaurants, hotels, catering facilities, clubs, pubs, cafes, aged care facilities, schools and more!

This course will cover:

• Clean kitchen premises and equipment.
• Use hygiene practices for food safety.
• Participate in safe work practices.
• Use food preparation equipment.
• Prepare and present simple dishes.

Get your hospitality career started.

After completing this course you'll be able to work in kitchen operations in restaurants, hotels, catering facilities, clubs, pubs, cafes, coffee shops, aged care facilities, hospitals, prisons and schools.

You may be in charge of preparing breakfast, fast food, non-alcoholic drinks, sandwiches, appetisers, salads and hot/cold desserts.

This qualification does not reflect the skills required by commercial cooks (please see the Certificate III in Commercial Cookery(opens in a new tab) ).

Half price fees apply! 

Start your career in a commercial kitchen. 

This qualification provides a pathway to work in kitchen operations in such as in restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops; and institutions such as aged care facilities, hospitals, prisons and schools.  You'll learn practical food preparation and cookery skills including hygienic and safe work practices, cleaning kitchen and equipment, preparing dishes and correct storage of perishable items. 

After completing this course you'll have the skills and knowledge required to begin a commercial cookery or chef apprenticeship. 

This qualification reflects the role of pastry chefs who use a wide range of well-developed patisserie talents and understanding of kitchen operations to produce patisserie products. Students will have the unique opportunity to grow or compliment their existing industry experience and gain insight knowledge from specialist trainers.
Students are expected to use discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

Learn traditional and contemporary skills and recipes, and create beautiful pastries, desserts and cakes. Presenting and decorating.

Please note: Course SIT31016 is currently in transition.

Get creative in baking delicate sweets

Petit Fours are French words meaning "small oven" and refers to them being made in the stored heat of 18th century brick ovens as they slowly cooled down. They're also known as sweetmeats, fancy cakes, bonbons, or confections. 

Enroll into this exciting course and learn how to prepare, glaze, ice and decorate a variety of sweet treats. You will work with ingredients such as marzipan, caramel, chocolate and more.

Launch your career in retail today.

With a Certificate III in retail learn how to engage with customers, maintain daily store operations, understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Would you like to work in the retail sector?

Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.

Start your career in tourism here. 

This entry level course will qualify you to work across a number of strong-growth industries such as tourism, business and events.

You will gain the knowledge to undertake routine tasks in using business technology, providing advice on Australian tourism destinations, providing visitor information, and understanding cultural sensitivity. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.

Upon successful completion you will qualified to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator.

Everyday can be a holiday with a career in the tourism industry.

This qualification will provide you with well-developed tourism service, sales or operational skills. You'll be taught about using discretion, judgement and having a sound knowledge of industry operations.

You will have the skills and knowledge to take opportunities to work in the varied tourism industry sectors and for diverse employers including tour operators, inbound tour operators, visitor information centres, at attractions, cultural and heritage sites and any small tourism businesses requiring multi-skilled employees.

Upon successful completion you'll be able to work under limited supervision and may provide operational advice and support to team members. Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.

Half price fees apply!