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Hospitality, Tourism and Events

Why take a course in Hospitality, Tourism and Events?

Do you like the idea of having a job that you can travel with and meet different people from all walks of life through? A career in Hospitality, Tourism and Events might be a rewarding choice for you. 

Did you know that the tourism and hospitality industries are the world’s largest employers? Plus there is an increasing demand for tourism graduates who have business management skills and training.

Choose your own adventure.

Hospitality, tourism and events courses will give you skills you need to achieve your career goals, whether that’s working as a head chef, opening your own restaurant or organising large events. There is no limit to where you can go and what you can achieve with a qualification in hospitality, tourism and events. 

At Central Regional TAFE, we believe in providing practical, industry-relevant training that prepares you to excel in real workplaces. Our state of the art facilities and industry partnerships will ensure that you have everything you need to get where you want to go.

Did you know?

Tourism encourages and creates leisure activities for travellers in new places while hospitality includes all accommodation, food and beverage services. Together it is a large and very important industry for Australia’s economy.

MySkills, Succeed Publication

Reasons to study in this industry

  • Travel agents often get to travel the world as a part of their job.
  • Careers in tourism and hospitality are diverse, creative and people-centred so they offer a wide variety of interesting roles.
  • This industry many opportunities for young people looking for their first job, or for mature aged workers looking to re-enter the workforce.

MySkills, Succeed Publication | National Skills Commission

Baking has long been celebrated as a way to create good food and sustenance throughout the years. Over time, humans have honed the craft and produced gorgeous creations by baking. In France, there’s even a specific term that’s been used worldwide for bakeries that specialise in pastries and sweets. Patisseries have master pastry chefs creating delicious cakes, tarts, and pastries, and that could be you.

Baking and Patisserie Courses

The cookery and hospitality industries are seeking talented and qualified staff in Western Australia. Achieve your career goals, whether you want to be the head chef at a top restaurant, open your own restaurant, organise events, or produce fresh baked goods; the career paths you can follow are plentiful.

Commercial Cookery Courses

Join this dynamic and fast-paced industry which offers a variety of career opportunities. Learn skills in coaching and managing staff, marketing, developing event proposals, bids and programs, developing sponsorship programs, managing projects, finance and budgeting, implementing and monitoring business systems and providing on-site management of events. You will also learn about the legal requirements for work in this area.

Events Courses

Want to work in a dynamic and growing industry? Like fast-paced, collaborative environments? A career in hospitality might be a good fit for you. Take a hospitality course at TAFE and get hands-on practical training at our award-winning Zeewijk Training Restaurant at the Geraldton Campus or at state-of-the-art facilities at other campuses. You will also gain practical experience and opportunities to make industry connections by working at real events as part of your training.

If you are particularly interested in commercial cookery or baking and patisserie, we offer specialised courses and traineeships to get you the skills and experiences you need for a rewarding career in hospitality.

Hospitality Courses

Want to learn the skills and knowledge to sell goods to customers? Our Retail Services courses will teach you about controlling and maintaining stock, how to prevent theft, how to provide excellent customer service and how to work effectively as part of a team. These courses can lead to a career as a sales assistant, point-of-sale operator or customer service assistant.

Retail Courses

Do you want to work with people who are visiting Australia, providing them with advice or showing them attractions? Study tourism with us at Central Regional TAFE and kickstart a career in an industry with growing job demand. Tourism courses at TAFE will give you extensive knowledge and practical skills to excel in the workplace, including how to arrange travel bookings, use reservation computer systems and plan international and local holidays for clients.

Travel and Tourism Courses

^ Please note: Eligibility requirements apply to some of the free training.
^ You’ll pay half price course fees on Lower fees, Local Skills qualifications, however please note other fees may apply such as for resources that are specifically needed for your course.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
Free* Half price in 2022 Half price^ Infection control Online Skill sets
^ Please note: Eligibility requirements apply to some of the free training.
^ You’ll pay half price course fees on Lower fees, Local Skills qualifications, however please note other fees may apply such as for resources that are specifically needed for your course.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
Showing: of results. Clear all filters
National ID: D9780P
State ID: D9780P
Industry Hospitality, Tourism and Events

Barista Coffee Short Course

Forget the daily grind, get a buzz out of your career.

Make people happy every day with this in-demand short course. You'll learn all the skills you'll need to master your mocha, level-up your latte and become a coffee-making connoisseur.

Delivered at:

Study modes:

On campus

Learn how to make a perfect cup of coffee.

This beginner short course will provide you with the skills and knowledge to start your career as a Barista. Learn how to select and grind coffee beans and how to use a coffee machine to make a variety of different coffees. 

Topics covered include:

  • Organising a coffee workstation
  • Components of a espresso machine and grinder
  • Storage of coffee and the characteristics of different beans 
  • Selection and grinding of coffee beans
  • Milk texture
  • How to extract and monitor the quality of coffee
  • Cleaning of equipment 
Short course
National ID: G014P
State ID: G014P
Industry Hospitality, Tourism and Events

Beginners Cake Decorating

Getting paid is just the icing on the cake.

Your cakes will be the talk of the party with the skills you'll learn in this super-creative short course. Dig in and level-up your cake game today.

Delivered at:

Study modes:

On campus

Get heads turning with your amazing cake creations.

Learn the best tips and tricks from an experienced and licensed cake maker. Students will learn the basics of covering, decorating and colouring a cake. 

This short course includes a comprehensive starter kit to compliment your new skills. 

Short course
National ID: SIT30816
State ID: AZU5
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Commercial Cookery

The recipe behind becoming a great chef.

Gain the practical skills and knowledge to plan, organise, prepare and cook food in a commercial kitchen environment and graduate as a qualified cook with a wide range of culinary skills.

Study modes:

Apprenticeship
Flexible
On campus

If you have a passion for food and want to become a chef, this is the course for you.

Upon successfully completing this course you'll be qualified to work as a cook or chef in a range of kitchens.

You will gain the knowledge and skills to work effectively in a commercial kitchen team and be able to plan, prepare and cook food. You'll produce dishes suitable for different cultural and dietary requirements and learn about cleaning, first aid, food safety programs, hygiene and workplace health and safety.

Half price fees apply!

Certificate III
State ID: AE380
Industry Hospitality, Tourism and Events
Free*
Skill sets

Commercial Kitchen Skill Set

All the ingredients you need to get cooking.

No one wants a half-baked chef - give your career in commercial cookery the best base with this skill set covering all the essential skills that employers are looking for.

Delivered at:

Study modes:

Flexible
On campus

Learn the skills to prepare for a career in a commercial kitchen.

This skill set covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

In the Commercial Kitchen skill set, you'll learn about the safe use of commercial kitchen equipment, how to  clean food preparation areas, storage areas, and equipment efficiently and minimising negative environmental impacts, preventing food contamination including how to identify and control food hazards, and gain general kitchen and food preparation skills.

Jobs that could lead from this skill set includes cooks, chefs, caterers, kitchen stewards, kitchen hands, and bar and food and beverage servers and attendants.

Want to study online?

This course has an online study option with the practical aspects of the course to be completed in a workplace or at our Geraldton campus (see the study options below).

Skill set
State ID: AE375
Industry Business and Finance
Industry Health, Beauty and Fitness
Industry Hospitality, Tourism and Events
Free*
Skill sets

Customer Service Skill Set

Retail, finance, pharmacy, hospitality, business, tourism - same skills, any industry.

Learn to communicate effectively, provide quality service, and engage effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

Study modes:

On campus

Retail, finance, pharmacy, hospitality, business, tourism - same skills, any industry. 

In this skill set you'll learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

This skill set also includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely.

Skill set
National ID: SIT30516
State ID: AZV9
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Events

No more waiting in line, your VIP career is here.

Be the life of the party and learn the skills you need to safely and efficiently facilitate, organise and manage events whatever the occassion, industry, group or size.

Delivered at:

Study modes:

Flexible
On campus
VET Delivered to Secondary Students

Do you love to plan and take pride in every detail? Put this qualification in your calendar.

With a Certificate III in Events you will be able to work as an assistant events/conference organiser, or functions assistant, in the community, cultural, hospitality, sporting, or travel and tourism sectors. You will gain the knowledge and skills to provide vital support to ensure successful events, including facilitating reservations, supplying food and beverages, ticketing, entry and seating advice, working effectively in a team, and workplace health and safety.

Half price fees apply!

Certificate III
National ID: SIT20316
State ID: AZW1
Industry Hospitality, Tourism and Events
Half price in 2022

Certificate II in Hospitality

Don't wait - your career serving others starts here.

Lean practical skills and basic knowledge to prep you for work in various hospitality settings, such as restaurants, hotels, catering operations, clubs, pubs, cafes and more.

Delivered at:

Study modes:

Flexible
VET Delivered to Secondary Students

Get your hospitality career started.

If you want to work your way up the hospitality ladder, then the Certificate II in Hospitality is a great place to start. This qualification provides you with the opportunity to work under direct supervision in restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Students will gain practical skills in food and beverage preparation, and learn how best to interact with customers, while gaining skills in social and cultural sensitivity.

The hospitality industry employs hundreds of thousands of people across Australia. Demand for workers in this sector has traditionally been strong and employers are looking for those who are willing to develop their hospitality skills and knowledge.

Certificate II
National ID: SIT30616
State ID: AZT7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Hospitality

Prepare yourself for a career with unlimited possibilities.

Broaden your skills behind the bar, at the café, or anywhere food and drinks are served. Develop your knowledge with this qualification and embark on a career can take you anywhere.

Delivered at:

Study modes:

On campus

This career can take you into the some of the coolest and sophisticated places all over the world.

When you complete the Certificate III in Hospitality you will be able to work anywhere as a bar attendant, barista, waiter, housekeeper, or gaming attendant.

You will gain the knowledge and skills to work effectively in the hospitality industry and be able to serve alcohol responsibly, make espresso coffee, serve food, provide excellent customer service, comply with hygiene standards and workplace health and safety.

Half price fees apply! 

Certificate III
National ID: SIT40416
State ID: AZV8
Industry Hospitality, Tourism and Events
Half price in 2022
Half price^

Certificate IV in Hospitality

Learn service and skills that will leave the workforce competition cold.

Here's a great tip - refine your serving, financial management and customer service skills with this qualification and you'll be ready to lead teams in providing excellence in the hospitality industry.

Delivered at:

Study modes:

Flexible

Don't just serve people - work as a hospitality supervisor or team leader in a career with endless possibilities.

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader. Job roles include bar supervisor, food and beverage manager, duty manager and concierge.

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, providing responsible service of alcohol, financial management, and enhanced customer service. You'll also learn how to manage workplace conflict, and comply with workplace health and safety.

Certificate IV
State ID: AE381
Industry Hospitality, Tourism and Events
Free*
Online
Skill sets

Hospitality Service Skill Set

This short course will prepare you to work as a barista, front of house food and beverage attendant, or back of house kitchen attendant.

Study modes:

Flexible

Work in the vibrant hospitality industry. 

This short course will prepare you to work as a barista, front of house food and beverage attendant, or back of house kitchen attendant. 

You will gain the skills to: 
  • Provide responsible service of alcohol
  • Use commercial coffee machines to make a perfect espresso
  • Provide quality customer service 
  • Process payments
  • Serve food and beverages 
  • Follow hygiene practices for food safety
  • Comply with infection prevention and control policies and procedures 

Whether you're already working in the hospitality industry or just starting your career this course will give  you an advantage. Once completed you can go on to complete further studies in various Lower Fees Local Skills half-price qualifications. 

Want to study online?

This course has an online study option with the practical aspects of the course to be completed in a workplace or at our Geraldton campus (see the study options below).

Skill set
National ID: HLTSS00066
State ID: AE115
Industry Hospitality, Tourism and Events
Free*
Infection control
Skill sets

Infection control Skill Set (Food Handling)

Skills that will keep people safe.

Designed for those working in Hospitality, particularly in food handling and front of house. Learn how to confidently minimise the risk of infections in the workplace for you and your customers.

Study modes:

Blended Delivery
Flexible
Online

Keep yourself and your customers safe. 

In these unprecedented times, new regulations need workers to manage infection control while providing food to the general public.

You will learn about following organisational infection prevention and control procedures including implementing standard and transmission-based precautions and responding to infection risks. Skills can be applied to specific food handling industry needs such as using kitchens and packaging areas, front of house, staff rooms and offices, food stock deliveries and vehicles, equipment storage, and bathrooms and toilets. 

As part of this course students will complete:

  • Course pre-reading requirements
  • 1 day workshop on campus
  • Workplace assessment - The lecturer will visit the student at their workplace at an agreed date/time.  

Gain these skills:

  • Introduction to Infection Control
  • Chain of Infection and Disease Transmission
  • Breaking the Chain of Infection
  • Contamination and Cleaning
  • Hazards, Risks, Responsibilities and Reporting
Skill set
National ID: G015P
State ID: G015P
Industry Hospitality, Tourism and Events

Intermediate Cake Decorating

Further your cake decorating skills

You'll learn how to make your cake look amazing and stand out from a crowd.

Delivered at:

Study modes:

On campus

Level up your cake decorating skills. 

In this short course you will expand on your beginner cake decorating skills from an experienced cake maker. You will learn how to cover, decorate and colour  to create a stunning cake. 

 

Short course
National ID: SIT20416
State ID: AZW7
Industry Hospitality, Tourism and Events
Half price^

Certificate II in Kitchen Operations

Serve up the perfect base for your culinary career.

Learn the essential food preparation and cookery skills you need to perform under supervision anywhere food is served. If you love taking direction and working with food, this course is for you.

Study modes:

On campus

Get your hospitality career started.

After completing this course you'll be able to work in kitchen operations in restaurants, hotels, catering facilities, clubs, pubs, cafes, coffee shops, aged care facilities, hospitals, prisons and schools.

You may be in charge of preparing breakfast, fast food, non-alcoholic drinks, sandwiches, appetisers, salads and hot/cold desserts.

This qualification does not reflect the skills required by commercial cooks (please see the Certificate III in Commercial Cookery(opens in a new tab) ).

Half price fees apply! 

Certificate II
National ID: SIT20416
State ID: AB10
Industry Hospitality, Tourism and Events

Certificate II in Kitchen Operations (Commercial Cookery/Patisserie Pre-Apprenticeship)

Get a taste for the commercial cookery industry

This course is perfect for getting your foot into a commercial kitchen. You'll learn the basic skills and knowledge to prepare and cook food.

Delivered at:

Study modes:

On campus
VET Delivered to Secondary Students

Start your career in a commercial kitchen. 

This qualification provides a pathway to work in kitchen operations in such as in restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops; and institutions such as aged care facilities, hospitals, prisons and schools.  You'll learn practical food preparation and cookery skills including hygienic and safe work practices, cleaning kitchen and equipment, preparing dishes and correct storage of perishable items. 

After completing this course you'll have the skills and knowledge required to begin a commercial cookery or chef apprenticeship. 

 

Half price fees apply!

Certificate II
National ID: SIR30216
State ID: BAA6
Industry Hospitality, Tourism and Events
Half price in 2022

Certificate III in Retail

Sales, service and so much more.

Get ahead of the workforce competition. A qualification in retail will provide you with skills that you can take you into any store or organisation that sells any product.

Delivered at:

Study modes:

Flexible

Launch your career in retail today.

With a Certificate III in retail learn how to engage with customers, maintain daily store operations, understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Certificate III
National ID: SIR20216
State ID: BAA0
Industry Hospitality, Tourism and Events

Certificate II in Retail Services

A career where staff are always needed.

Working in retail can be as varied as you can imagine. Take the first step towards a career in the retail industry and learn essential skills that will set your apart from the workforce competition.

Delivered at:

Study modes:

Flexible

Would you like to work in the retail sector?

Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.

Certificate II
National ID: SIT20116
State ID: AZV4
Industry Hospitality, Tourism and Events

Certificate II in Tourism

Start a career that can take you anywhere.

This course will give you the essential skills required to begin your career in the tourism, business and events industries. From here, the world is your oyster, and your career possibilities are endless.

Delivered at:

Study modes:

Online
VET Delivered to Secondary Students

Start your career in tourism here. 

This entry level course will qualify you to work across a number of strong-growth industries such as tourism, business and events.

You will gain the knowledge to undertake routine tasks in using business technology, providing advice on Australian tourism destinations, providing visitor information, and understanding cultural sensitivity. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.

Upon successful completion you will qualified to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator.

Certificate II
National ID: SIT30116
State ID: AZV7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Tourism

Give people experiences they’ll never forget.

Make a career of giving people the best time of their lives, anywhere in the world. This course will give you skills in tourism sales, service, judgement and much more.

Study modes:

Flexible
On campus

Everyday can be a holiday with a career in the tourism industry.

This qualification will provide you with well-developed tourism service, sales or operational skills. You'll be taught about using discretion, judgement and having a sound knowledge of industry operations.

You will have the skills and knowledge to take opportunities to work in the varied tourism industry sectors and for diverse employers including tour operators, inbound tour operators, visitor information centres, at attractions, cultural and heritage sites and any small tourism businesses requiring multi-skilled employees.

Upon successful completion you'll be able to work under limited supervision and may provide operational advice and support to team members. Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.

Half price fees apply!  

Certificate III
National ID: SIT10116
State ID: AZW5
Industry Hospitality, Tourism and Events

Certificate I in Tourism (Australian Indigenous Culture)

Start your career in tourism, specialising in Australian Indigenous culture.

Delivered at:

Study modes:

On campus

Gain an introduction into Australian Indigenous culture and tourism. 

This entry-level course will provide you with the skills and knowledge to start your career in the tourism industry, and a pathway to a range of jobs within organisations that have an Indigenous focus. You will start by gaining an introduction into Australian Indigenous culture, followed by an introduction into the tourism industry. You'll then complete practical tasks and projects combining these two topics.  Topics covered in this course include:

  • Local Australian Indigenous culture
  • Social and cultural sensitivity
  • Sourcing and presenting information
  • Engaging with customers
  • Communication skills 

You may have a very specific role, as an Australian Indigenous person or other individual approved by local elders to share aspects of their culture with visitors in a formal or informal way.

 

Certificate I
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