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Hospitality

Considering taking on WA TAFE hospitality courses? These programs will help you hone your skills in customer service in a wide range of hospitality environments. You’ll develop barista skills, bar skills, restaurant service skills, customer service, and events management, which can open up opportunities as big as the state, giving you the freedom to choose where you want to take your hospitality career. 

At Central Regional TAFE’s Geraldton and Kalgoorlie campuses, you’ll be trained in state-of-the-art hospitality facilities that were designed to help provide comprehensive training and work experience. With our hospitality courses, you’ll be job-ready, and confident in your skills, when you complete the program and head out into the workforce. You’ll get valuable experience working with real customers. 

WA hospitality courses are industry-relevant training programs that ensure relevant skills development, and with our industry expert lecturers, you can be sure that you’re learning the ins and outs of the field as you progress through the course.

Studying WA hospitality courses gives you the right skills and knowledge to work in the hospitality industry. You’ll find yourself in customer-facing roles in restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops, and depending on your qualifications and experience, you can go on from entry-level roles to senior and supervisory positions. 

Hospitality Courses

^ Please note: Eligibility requirements apply to some of the free training.
^ You’ll pay half price course fees on Lower fees, Local Skills qualifications, however please note other fees may apply such as for resources that are specifically needed for your course.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
Free* Half price^ Infection control Online Skill sets
^ Please note: Eligibility requirements apply to some of the free training.
^ You’ll pay half price course fees on Lower fees, Local Skills qualifications, however please note other fees may apply such as for resources that are specifically needed for your course.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
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National ID: D9780P
State ID: D9780P
Industry Hospitality, Tourism and Events

Barista Coffee Short Course

Forget the daily grind, get a buzz out of your career.

Make people happy every day with this in-demand short course. You'll learn all the skills you'll need to master your mocha, level-up your latte and become a coffee-making connoisseur.

Delivered at:

Study modes:

On campus

Learn how to make a perfect cup of coffee.

This beginner short course will provide you with the skills and knowledge to start your career as a Barista. Learn how to select and grind coffee beans and how to use a coffee machine to make a variety of different coffees. 

Topics covered include:

  • Organising a coffee workstation
  • Components of a espresso machine and grinder
  • Storage of coffee and the characteristics of different beans 
  • Selection and grinding of coffee beans
  • Milk texture
  • How to extract and monitor the quality of coffee
  • Cleaning of equipment 
Short course
National ID: G014P
State ID: G014P
Industry Hospitality, Tourism and Events

Beginners Cake Decorating

Getting paid is just the icing on the cake.

Your cakes will be the talk of the party with the skills you'll learn in this super-creative short course. Dig in and level-up your cake game today.

Delivered at:

Study modes:

On campus

Get heads turning with your amazing cake creations.

Learn the best tips and tricks from an experienced and licensed cake maker. Students will learn the basics of covering, decorating and colouring a cake. 

This short course includes a comprehensive starter kit to compliment your new skills. 

Short course
State ID: AE380
Industry Hospitality, Tourism and Events
Free*
Skill sets

Commercial Kitchen Skill Set

All the ingredients you need to get cooking.

No one wants a half-baked chef - give your career in commercial cookery the best base with this skill set covering all the essential skills that employers are looking for.

Delivered at:

Study modes:

On campus

Learn the skills to prepare for a career in a commercial kitchen.

This skill set covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

In the Commercial Kitchen skill set, you'll learn about the safe use of commercial kitchen equipment, how to  clean food preparation areas, storage areas, and equipment efficiently and minimising negative environmental impacts, preventing food contamination including how to identify and control food hazards, and gain general kitchen and food preparation skills.

Jobs that could lead from this skill set includes cooks, chefs, caterers, kitchen stewards, kitchen hands, and bar and food and beverage servers and attendants.

Skill set
State ID: AE375
Industry Business and Finance
Industry Health, Beauty and Fitness
Industry Hospitality, Tourism and Events
Free*
Skill sets

Customer Service Skill Set

Retail, finance, pharmacy, hospitality, business, tourism - same skills, any industry.

Learn to communicate effectively, provide quality service, and engage effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

Study modes:

On campus

Retail, finance, pharmacy, hospitality, business, tourism - same skills, any industry. 

In this skill set you'll learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

This skill set also includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely.

Skill set
National ID: SIT20316
State ID: AZW1
Industry Hospitality, Tourism and Events

Certificate II in Hospitality

Don't wait - your career serving others starts here.

Lean practical skills and basic knowledge to prep you for work in various hospitality settings, such as restaurants, hotels, catering operations, clubs, pubs, cafes and more.

Delivered at:

Study modes:

Flexible

Get your hospitality career started.

If you want to work your way up the hospitality ladder, then the Certificate II in Hospitality is a great place to start. This qualification provides you with the opportunity to work under direct supervision in restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Students will gain practical skills in food and beverage preparation, and learn how best to interact with customers, while gaining skills in social and cultural sensitivity.

The hospitality industry employs hundreds of thousands of people across Australia. Demand for workers in this sector has traditionally been strong and employers are looking for those who are willing to develop their hospitality skills and knowledge.

Certificate II
National ID: SIT30616
State ID: AZT7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Hospitality

Prepare yourself for a career with unlimited possibilities.

Broaden your skills behind the bar, at the café, or anywhere food and drinks are served. Develop your knowledge with this qualification and embark on a career can take you anywhere.

Delivered at:

Study modes:

On campus

This career can take you into the some of the coolest and sophisticated places all over the world.

When you complete the Certificate III in Hospitality you will be able to work anywhere as a bar attendant, barista, waiter, housekeeper, or gaming attendant.

You will gain the knowledge and skills to work effectively in the hospitality industry and be able to serve alcohol responsibly, make espresso coffee, serve food, provide excellent customer service, comply with hygiene standards and workplace health and safety.

Half price fees apply! 

Certificate III
National ID: SIT40416
State ID: AZV8
Industry Hospitality, Tourism and Events

Certificate IV in Hospitality

Learn service and skills that will leave the workforce competition cold.

Here's a great tip - refine your serving, financial management and customer service skills with this qualification and you'll be ready to lead teams in providing excellence in the hospitality industry.

Delivered at:

Study modes:

Flexible

Don't just serve people - work as a hospitality supervisor or team leader in a career with endless possibilities.

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader. Job roles include bar supervisor, food and beverage manager, duty manager and concierge.

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, providing responsible service of alcohol, financial management, and enhanced customer service. You'll also learn how to manage workplace conflict, and comply with workplace health and safety.

Certificate IV
State ID: AE381
Industry Hospitality, Tourism and Events
Free*
Online
Skill sets

Hospitality Service Skill Set

This short course will prepare you to work as a barista, front of house food and beverage attendant, or back of house kitchen attendant.

Delivered at:

Study modes:

Flexible

Work in the vibrant hospitality industry. 

This short course will prepare you to work as a barista, front of house food and beverage attendant, or back of house kitchen attendant. 

You will gain the skills to: 
  • Provide responsible service of alcohol
  • Use commercial coffee machines to make a perfect espresso
  • Provide quality customer service 
  • Process payments
  • Serve food and beverages 
  • Follow hygiene practices for food safety
  • Comply with infection prevention and control policies and procedures 

Whether you're already working in the hospitality industry or just starting your career this course will give  you an advantage. Once completed you can go on to complete further studies in various Lower Fees Local Skills half-price qualifications. 

Want to study online?

This course has an online study option with the practical aspects of the course to be completed in a workplace or at our Geraldton campus (see the study options below).

Skill set
State ID: AE115
Industry Hospitality, Tourism and Events
Free*
Infection control
Skill sets

Infection control Skill Set (Food Handling)

Skills that will keep people safe.

Designed for those working in Hospitality, particularly in food handling and front of house. Learn how to confidently minimise the risk of infections in the workplace for you and your customers.

Study modes:

Blended Delivery
Flexible
Online

Keep yourself and your customers safe. 

In these unprecedented times, new regulations need workers to manage infection control while providing food to the general public.

You will learn about following organisational infection prevention and control procedures including implementing standard and transmission-based precautions and responding to infection risks. Skills can be applied to specific food handling industry needs such as using kitchens and packaging areas, front of house, staff rooms and offices, food stock deliveries and vehicles, equipment storage, and bathrooms and toilets. 

As part of this course students will complete:

  • Course pre-reading requirements
  • 1 day workshop on campus
  • Workplace assessment - The lecturer will visit the student at their workplace at an agreed date/time.  

Gain these skills:

  • Introduction to Infection Control
  • Chain of Infection and Disease Transmission
  • Breaking the Chain of Infection
  • Contamination and Cleaning
  • Hazards, Risks, Responsibilities and Reporting
Skill set
State ID: AE377
Industry English, Languages and Foundation Studies
Free*
Skill sets

Job Ready Basics Skill Set

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job. It focuses on health, wellbeing and personal development including an introduction to workplace technology. 

Study modes:

On campus

Get started in the workforce. 

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job. It focuses on health, wellbeing and personal development including an introduction to workplace technology.  This course will prepare you for entry level roles in a variety of industries including retail, hospitality, community services, aged care and business services. 

 Follow this up with a visit to your local Jobs and Skills Centre, where you can get free advice and support to with your resume and writing job applications, and you’ll be job ready!

Skill set
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