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Student's rights and responsibilities

Let's look at the finer details. 

At Central Regional TAFE, we want all students to feel safe and supported on their study journey with us. We strive to create a supportive adult learning environment that celebrates diversity, embraces equal opportunity and is free from discrimination and harassment.

To make sure you have a great experience with us, it’s important that you know what your rights and responsibilities are. Read the information below and download our Student Information Pack. 

Student Handbook (13 MB) (PDF document)

As a student, you are entitled to consumer rights in accordance with Western Australian laws.

For more information click here

We are committed to ensuring that all staff, students and visitors are not exposed to anything in the work environment which may result in injury or harm to their health. Safety and health at work is both an individual and a shared responsibility of all and requires the cooperation and commitment of all staff and students.

If an injury occurs, you must report it to your lecturer or nearest staff member. We have a number of trained Senior First Aid Officers to deal with emergencies.

Please note, First Aid Officers cannot provide any medication so make sure to notify your lecturer before class if you have specific medical requirements.

Staff will advise students of the evacuation exits and closest assembly points should an evacuation be required. In the case of an emergency, evacuation signals may sound followed by verbal instructions.

During an evacuation do not leave the campus grounds or move vehicles until the all-clear is given. After evacuation you will be formed into a group, the attendance roll checked and medical assistance given if necessary. You must stay with your group until notified otherwise.

The Student Code of Conduct lays out how we expect you to behave as a student at Central Regional TAFE. It exists to help make sure all students studying with us enjoy an atmosphere of mutual understanding, respect and professionalism. 

As a student at Central Regional TAFE, it is your responsibility to know what is in the Student Code of Conduct.

Download the Student Code of Conduct (172 KB) (PDF document)

If you cannot attend class, you are expected to notify your lecturer. Attendance is recorded in every class. 

You are expected to wear appropriate clothing and footwear. Your lecturers will inform you of any specific requirements. 

By law, you are required to observe standard safety practices including wearing appropriate clothing and using Personal Protective Clothing and Equipment when required. You will be denied access to workshops, commercial kitchens and other high-risk areas if you do not comply.

Are you under 18?

For students under the age of 18, Central Regional TAFE has an extra Duty of Care.

  • if you are absent from class, it will be reported to your parent or guardian
  • a parent or guardian (over the age of 18) must sign your Enrolment Form and Health Care Information and Consent Form. 
  • If you are paying off your fees under an instalment arrangement plan, they must also sign the plan
  • if you are an apprentice, your absence will be reported to your employer
  • a lecturer must obtain permission from your parent or guardian for you to participate in any off-campus excursions
  • if you get sick during the day, or you have to leave class (to go home) before the scheduled class finishes, Central Regional TAFE staff will contact your parent or guardian

Appeals

Students have the right to appeal a decision in relation to academic judgement or decisions made regarding misconduct.  

Assessment processes at Central Regional TAFE are regularly reviewed by lecturers, students and industry to ensure they are relevant and are being implemented appropriately via a rigorous validation process.  All students do however have the right to appeal an assessment decision should they feel one or more of the following criteria were not met:

  • The assessment was not fair, flexible, valid or reliable (principles of assessment)
  • The evidence was not authentic, sufficient, valid or current (rules of evidence)
  • You were not informed about the training, assessment and support services available to you or your rights and obligations in relation to these
  • You did not receive reasonable training, assessment or support services to meet your individual needs
  • You were not provided with sufficient, timely feedback to adjust your performance to demonstrate your skills and knowledge
  • The assessors did not have the required training and/or assessment competencies, or
  • The assessors did not have the required vocational competencies.  

If you have an issue with an assessment result, please approach your lecturer first to discuss. If the issue is not resolved or you are not satisfied, please lodge a formal appeal.

You may lodge an appeal to a decision relating to misconduct on the following grounds:

  • There was a failure to comply with procedural fairness

  • There is evidence relating to an allegation of misconduct that was not reasonably ascertainable by the student at or prior to the decision, as the case may be, and that would probably have affected the decision or any penalty imposed

  • The decision an/or penalty were manifestly wrong, excessive or unfair.

If you believe you have grounds for an appeal then write a letter setting out the grounds for appeal, include as much information and detail and possible and where appropriate, provide relevant evidence supporting the grounds on which you wish to appeal against the decision.  Your letter and supporting documents may be emailed to the Manager Planning and Quality at quality@crtafe.wa.edu.au or posted to:

Manager Planning and Quality
Central Regional TAFE
Locked Bag 103
GERALDTON WA 6531

You can find a template letter here that provides guidance about the type of information that we will need from you to investigate your appeal.

You will then be contacted and advised of the formal appeals process for Central Regional TAFE.

For more information please refer to our Appeals Policy. 

Feedback and Complaints Process

We value your feedback and recognise that feedback provides an opportunity for us to improve the services we provide. We have a commitment to respond to your feedback whether positive or negative.

For more information about what will happen with a complaint that is made, you can read our Complaints Policy

You can download our Complaints Form which is a template for how to set out your complaint and include all the appropriate details. If you need help providing feedback, you can contact Student Services for assistance.

If you would like to provide feedback or have a complaint, please use the details below.

Contact Details
feedback@crtafe.wa.edu.au
Planning and Quality, Central Regional TAFE, Locked Bag 103, Geraldton WA 6531