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ICT20120 Certificate II in Applied Digital Technologies

ICT20120 Certificate II in Applied Digital Technologies

National ID ICT20120 State ID BGJ3

Upgrade your skills for a well-connected career.

Improve your computing and IT skills and be in demand across multiple industries. Learn how to solve problems, understand operating systems, master software packages and more.

Information Technology course image


When Available all year round.

Study Mode Online and on campus.

Develop your computing skills and gain the ability to work confidently across a wide range of industries.

This qualification will provide you with foundational skills and knowledge to start your academic pathway for a career in the IT industry. 

With this course, you will begin with basic computer operation and then establish and develop your skills across a range of common programs such as Microsoft Word, Excel and PowerPoint. You will also learn to effectively use electronic communication skills, as well as get an introduction to digital photography and video.

Skills gained include:

  • Communication methods including social media
  • Software applications focusing on the Microsoft Office suite
  • Basic use of multimedia including video editing
  • Operating systems
  • Installing additional hardware such as printers, and
  • Diagnosing and solving common problems. 



Important information

Select your preferred campus and apply

Available all year round, 2024


Duration 6 Months
When Available all year round, 2024
Where Northam
How Self Paced Onsite

Units and fees

To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising six (6) core and six (6) elective units selected from the options provided below. 

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.



National ID Unit title General fee Concession Resource fee
BSBSUS211 Participate in sustainable work practices $146.40 $44.10 $18.51
BSBTEC202 Use digital technologies to communicate in a work environment $97.60 $29.40 $18.51
BSBWHS211 Contribute to the health and safety of self and others $73.20 $22.05 $18.51
ICTICT213 Use computer operating systems and hardware $292.80 $88.20 $18.51
ICTICT214 Operate application software packages $292.80 $88.20 $18.51
ICTICT215 Operate digital media technology packages $195.20 $58.80 $18.51


Unit Selection

Six (6) elective units must be selected from the below list.

National ID Unit title General fee Concession Resource fee
Work effectively in business environments
$122.00 $36.75 $18.51
Deliver a service to customers
$195.20 $58.80 $18.51
Plan and apply time management
$73.20 $22.05 $18.51
Use business software applications
$268.40 $80.85 $18.51
Design and create basic organisational documents
$195.20 $58.80 $18.51
Install software applications
$73.20 $22.05 $18.51
Integrate commercial computing packages
$122.00 $36.75 $18.51

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Course Enquiry

Course enquiry form