Introduction to Digital Administration Skill Set
In an increasingly digital world, digital literacy and customer connection have never been more important.
This course remains FEE FREE in 2024! The course fees are 100 per cent subsidised by the WA State Government for WA residents.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.
^ Please note: Eligibility requirements apply to some of the free training.
When Available all year round.
Study Mode Online and on campus.
The Introduction to Digital Administration skill set will give you the skills and knowledge required to use business technology and produce business documents, use computer software and organise electronic information and data. It also covers customer service skills; including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback.
Whether you want to improve your digital literacy, better manage admin in your small business or organisation, or just brush up on your customer and admin skills, this is the skill set for you.
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We are currently taking expressions of interest for this course. Contact our student services team on 1800 672 700 for more information or complete the course enquiry form below.