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SHB20121 Certificate II in Retail Cosmetics

SHB20121 Certificate II in Retail Cosmetics

National ID SHB20121 State ID BHJ6

A career in cosmetics starts here.

This entry level qualification is a great start to your career in the make-up and cosmetic retail industry. You'll learn workplace communication, client interaction, selling and demonstrating make-up and so much more.

retail cosmetics


When Semester 1, 2024.

Study Mode On campus.

Get into in a rewarding career making people look and feel their very best.

Gain the necessary experience to become a retail sales staff member who works across a range of tasks to sell and demonstrate beauty or cosmetic products, this can include in workplaces like beauty and hairdressing salons, retail outlets and department stores. This certificate will prepare you for the basics within the beauty industry. Retail staff follow known routines and procedures and work under direct supervision.  

You will also gain the skills to work as a freelance make-up artist or at a cosmetic counter, within a salon or a day spa.

Enhance your employment options by doing a dual qualification

At our Geraldton Campus this qualification is offered as a dual qualification with: 

SHB20216 | Certificate II in Salon Assistant(opens in a new tab)

This entry level qualification will give you the start you need to work in a hairdressing salon. You will obtain the skills, knowledge and confidence to get your career as a hairdresser underway and improve your opportunities for obtaining a hairdressing apprenticeship.

As a salon assistant you will be the first staff member to greet a client for their appointment. It is your job to provide them with excellent customer service and ensure that the hairdressers have what they need throughout each appointment. 


Important information

Select your preferred campus and apply

Semester 1, 2024


Duration 12 Months
When Semester 1, 2024
Where Geraldton
How Classroom Combined SHB20216

Units and fees

To attain this qualification, you are required to successfully complete fifteen (15) units of competence, comprising nine (9) core and six (6) elective units selected from the options provided below. 

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.


National ID Unit title General fee Concession Resource fee
SHBBCCS004 Demonstrate retail skin care products $122.00 $36.75 $30.53
SHBBCCS005 Advise on beauty products and services $122.00 $36.75 $24.75
SHBBMUP009 Design and apply make-up $195.20 $58.80 $44.48
SHBXCCS007 Conduct salon financial transactions $122.00 $36.75 $0.00
SHBXIND003 Comply with organisational requirements within a personal services environment $195.20 $58.80 $0.00
SHBXIND005 Communicate as part of a salon team $122.00 $36.75 $0.00
SHBXWHS003 Apply safe hygiene, health and work practices $170.80 $51.45 $34.45
SIRXIND003 Organise personal work requirements $73.20 $22.05 $13.22
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms $219.60 $66.15 $56.08


National ID Unit title General fee Concession Resource fee
Participate in sustainable work practices
$146.40 $44.10 $10.10
Maintain infection control standards
$341.60 $102.90 $82.02
Research and apply beauty industry information
$97.60 $29.40 $23.74
Pierce ear lobes
$97.60 $29.40 $23.74
Greet and prepare clients for salon services
$48.80 $14.70 $0.00
Produce visual merchandise displays
$146.40 $44.10 $0.00

Unit Selection - RPL Pathway

The following elective units can be substituted for elective units in the list above (in consultation with the Lecturer) to be completed through an RPL process

National ID Unit title General fee Concession Resource fee
Design and apply make-up for photography
$122.00 $36.75 $0.00
Receive and handle retail stock
$170.80 $51.45 $0.00

Additional fees:

Skin Deep Learner Guides - $174.00


Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Course Enquiry

Course enquiry form