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SHB20216 Certificate II in Salon Assistant

National ID: SHB20216 State ID: BAA3
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Get ahead in a stylish career and be confident in any salon situation.

This entry level qualification will give you the start you need to work in a hairdressing salon. You'll obtain the skills, knowledge and confidence to get your career as a hairdresser underway and improve your opportunities for obtaining a hairdressing apprenticeship.

As a salon assistant you will be the first staff member to greet a client for their appointment. It's your job to provide them with excellent customer service and ensure that the hairdressers have what they need throughout each appointment.  

You'll learn to:

  • Shampoo, colour and braid hair
  • Maintain hairdressing tools
  • Schedule appointments
  • Maintain salon presentation and merchandising techniques
  • Adhere to workplace health and safety

Enhance your employment options by doing a dual qualification

At our Geraldton Campus this qualification is offered as part of a dual qualification with the below course:

SHB20116 |  Certificate II in Retail Cosmetics(opens in a new tab)

This entry level qualification is a good start to your career in the make-up and cosmetic retail industry. You'll learn basic skills in workplace communication, client interaction, demonstrating and selling make-up and retail skin care products, and performing routine salon or store functions. Gain the necessary experience to become a retail sales staff member who works across a range of tasks to sell and demonstrate beauty or cosmetic products, this can include in workplaces like beauty and hairdressing salons, retail outlets and department stores.

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Entrance Requirements

Completion of year 10 or equivalent.

Course Requirements

Students will also need to complete the LLN Robot test to enable us to see the level of literacy and numeracy of the individual.  This will help us determine if we need CAVVS, USIQ or an aboriginal student mentor present in the class. 

Students must participate in an interview with the lecturer (face to face or phone) prior to enrolment to give them an information regarding the course; how much commitment is required; what needs to be purchased before the course starts, and dates concerning the course.

Students who decide to enrol must complete a client needs summary with the lecturer on enrolment to gain information regarding the needs of the student. This could include the need for literacy and numeracy support, need for financial support or any other information that could impact on the students’ ability to learn. Action can then be taken to address these needs to enable the students to succeed in the course. 

Students must be able to stand for long periods of time during the day to be able to perform hair and beauty treatments on at least two to four clients per day to prepare the students for average industry client appointments.

All student must be open to develop communication skills to enable them to work with clients and students.

Students must be willing to have all treatments performed on themselves and perform on others to develop the skills needed for industry.

Qualification

At our Geraldton Campus, this qualification is delivered as part of a package of qualifications that includes the below courses.

52774WA Certificate II in Leadership

The Certificate II in Leadership is a pathway to the Certificate III in Leadership course. The Certificate II in Leadership can be customised to a specific industry or community environment and also provides the clients with the necessary employability skill which will support their transition to work, further education and community participation.

SHB20216 Certificate II in Salon Assistant

This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.

The combined skills and knowledge do not provide for a job outcome as a hairdresser and this qualification is intended to prepare individuals for further training.

BSB20215 Certificate II in Customer Engagement

This qualification reflects the role of individuals who typically work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.

Job opportunities include:

  • Salon Assistant
  • Sales Assistant

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA

Please note: This list is a guide only as job titles and qualification requirements may vary between organisations.

We offer a range of further study opportunities, view our course list here. 

Locations and study options

Click on your preferred location below to get started with your application or enrolment.

Semester 1, 2021

Details
Duration 1 Semester
When Semester 1, 2021
Where Geraldton
How Classroom Combined SHB20116
Details
Duration 9 Months
When Semester 1, 2021
Where Kalgoorlie
How Classroom

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Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' tab above.

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