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Certificate II in Salon Assistant
National ID: SHB20216 | State ID: BAA3
Are you looking to get ahead in a stylish career?
This entry level qualification will give you the start you need to work in a hairdressing salon. You'll obtain the skills, knowledge and confidence to get your career as a hairdresser underway and improve your opportunities for obtaining a hairdressing apprenticeship.
As a salon assistant you will be the first staff member to greet a client for their appointment. It's your job to provide them with excellent customer service and ensure that the hairdressers have what they need throughout each appointment.
You'll learn to:
- Shampoo, colour and braid hair
- Maintain hairdressing tools
- Schedule appointments
- Maintain salon presentation and merchandising techniques
- Adhere to workplace health and safety
Enchance your employment options by doing a dual or triple qualification
At our Geraldton Campus this qualification is offered as part of a dual qualification with the below course:
SHB20116 | Certificate II in Retail Cosmetics
This entry level qualification is a good start to your career in the make-up and cosmetic retail industry. You'll learn basic skills in workplace communication, client interaction, demonstrating and selling make-up and retail skin care products, and performing routine salon or store functions. Gain the necessary experience to become a retail sales staff member who works across a range of tasks to sell and demonstrate beauty or cosmetic products, this can include in workplaces like beauty and hairdressing salons, retail outlets and department stores.
Our Focus on Flexible Options
Many of our courses offer flexible learning options that provide you with the opportunity to study whenever and wherever suits you. Flexible options can include online learning, workplace assessment, recognition of prior learning and correspondence type programs that can sometimes be supplemented by block or focussed delivery.
We strive to offer a mix of flexible options that suit your needs. Typically flexible learning options are open for enrolment all year round, allowing you to start any time and complete within 6 months of your start date. Choose the right amount of units for you to study at any given time.
Our Self Paced External courses can be accessed anywhere and anytime, regardless of your geographical location!
Entrance Requirements
Course requirements
Important information
Job opportunities
Study pathway
How to apply
Entrance Requirements
School Leaver | Non-School Leaver | AQF |
---|---|---|
OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
Course requirements
Completion of year 10 or equivalent.
Students will also need to complete the LLN Robot test to enable us to see the level of literacy and numeracy of the individual. This will help us determine if we need CAVVS, USIQ or an aboriginal student mentor present in the class.
Students must participate in an interview with the lecturer (face to face or phone) prior to enrolment to give them an information regarding the course; how much commitment is required; what needs to be purchased before the course starts, and dates concerning the course.
Students who decide to enrol must complete a client needs summary with the lecturer on enrolment to gain information regarding the needs of the student. This could include the need for literacy and numeracy support, need for financial support or any other information that could impact on the students’ ability to learn. Action can then be taken to address these needs to enable the students to succeed in the course.
Students must be able to stand for long periods of time during the day to be able to perform hair and beauty treatments on at least two to four clients per day to prepare the students for average industry client appointments.
All student must be open to develop communication skills to enable them to work with clients and students.
Students must be willing to have all treatments performed on themselves and perform on others to develop the skills needed for industry.
Important information
At our Geraldton Campus, this qualification is delivered as part of a package of qualifications that includes the below courses.
52774WA Certificate II in Leadership
The Certificate II in Leadership is a pathway to the Certificate III in Leadership course. The Certificate II in Leadership can be customised to a specific industry or community environment and also provides the clients with the necessary employability skill which will support their transition to work, further education and community participation.
SHB20216 Certificate II in Salon Assistant
This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.
The combined skills and knowledge do not provide for a job outcome as a hairdresser and this qualification is intended to prepare individuals for further training.
BSB20215 Certificate II in Customer Engagement
This qualification reflects the role of individuals who typically work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.
Disclaimer
Courses at Central Regional TAFE are delivered subject to resources and demand. For the latest information, check with the appropriate campus, as course availability may be subject to review and change.
Job opportunities
Study pathway
Further study opportunities
Central Regional TAFE has many further study opportunities available. Check out our Course Guide for all your future study options.
How to apply
On Campus (Full-Time or Part-Time)
Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.
Flexible and Other Study Types
We take applications for many of our flexible courses all year round. Visit the Apply and Enrol page and use our Applicant Portal to lodge your application anytime.
Apprenticeships and Traineeships
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more here.
International Students
International students please visit www.tafeinternational.wa.edu.au

Short Courses and Skill Sets
Enrol in a short course or skill set by completing the form below, calling our student services team on 1800 672 700 or visiting your local campus.
Delivery location, important dates and study options
Training at CRTAFE will be offered with a blended, flexible delivery model to enable social distancing measures during the COVID-19 pandemic. This approach may include a combination of online and classroom based delivery, as well as practical and work experience placements. While the mode of delivery may vary, the content and key learning outcomes of the course will remain the same. Lecturers will provide specific instructions to their student groups on how training will be undertaken and the support available to them.
Semester 1, 2021
Geraldton Campus - Dual Qualification SHB20216 | Certificate in II Salon Assistant and SHB20116 | Certificate II in Retail CosmeticsOverview
Fees and charges
Units
Overview
Duration | 1 semester/s |
When | Semester 1, 2021 |
Where | Geraldton Campus |
How |
Blended flexible delivery (online component) Face to face (class room) Flexible delivery |
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Overview
Fees and charges
Units
Overview
Duration | 9 month/s |
When | Semester 1, 2021 |
Where | Kalgoorlie Campus |
How |
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.
Course enquiry
Page last updated January 22, 2021