Printing the course overview will compile details for all study options into a single file without units.
Would you like to work in the retail sector?
Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.
School Leaver | Non-School Leaver | AQF |
---|---|---|
OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
Certification
Upon successful completion you will receive a Certificate II in Retail Services.
Job opportunities include:
- Sales Assistant
- Shop Assistant
- Customer Service Assistant
- Point-of-Sale Operator
For more information about job and career pathways, visit JobOutlook(opens in a new tab) or Jobs and Skills WA
Please note: This list is a guide only as job titles and qualification requirements may vary between organisations.
We offer a range of further study opportunities, view our course list here. (opens in a new tab)
Study options and how to apply
Click on your preferred study option below to get started with your application or enrolment. If you don't see your preferred study option, please complete our Course Enquiry form.
Semester 1, 2024
Exmouth - Classroom VETDSS
This course availability is specifically for VET Delivered to Secondary Students (VETDSS). To find out more about VETDSS programs visit the VET Delivered to Secondary Students page here.
Duration | 2 Years |
When | Semester 1, 2024 |
Where | Exmouth |
How | Classroom VETDSS |