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SIR20216 Certificate II in Retail Services

National ID: SIR20216 State ID: BAA0
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Would you like to work in the retail sector?

Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Certification

Upon successful completion you will receive a Certificate II in Retail Services.

Job opportunities include:

  • Sales Assistant
  • Shop Assistant
  • Customer Service Assistant
  • Point-of-Sale Operator

For more information about job and career pathways, visit JobOutlook(opens in a new tab)  or Jobs and Skills WA

Please note: This list is a guide only as job titles and qualification requirements may vary between organisations.

We offer a range of further study opportunities, view our course list here. (opens in a new tab)

No availability found

We are currently taking expressions of interest for this course. Contact our student services team on 1800 672 700 for more information or complete the course enquiry form below. 

Course Enquiry

This form is for course enquiries only. If you would like to apply, please refer to the How to apply box next to your preferred study location above.

Enquire now. Complete the form below and our team will be in touch to progress your application for this course.

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Have you studied with us before?

To be completed if you are currently living overseas.

If you plan to study in Australia as an International student, please visit www.tafeinternational.wa.edu.au for more information.