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Home | Courses | Certificate II in Retail Services

SIR20216 Certificate II in Retail Services

National ID: SIR20216 | State ID: BAA0

Would you like to work in the retail sector?

Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.

Our Focus on Flexible Options

Many of our courses offer flexible learning options that provide you with the opportunity to study whenever and wherever suits you.  Flexible options can include online learning, workplace assessment, recognition of prior learning and correspondence type programs that can sometimes be supplemented by block or focussed delivery.

We strive to offer a mix of flexible options that suit your needs.  Typically flexible learning options are open for enrolment all year round, allowing you to start any time and complete within 6 months of your start date.  Choose the right amount of units for you to study at any given time. 

Our Self Paced External courses can be accessed anywhere and anytime, regardless of your geographical location! 

Entrance Requirements

Important information

Job opportunities

Study pathway

How to apply

Entrance Requirements
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II
Important information

Additional Resources

Learners may be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Information Pack.

Disclaimer

Courses at Central Regional TAFE are delivered subject to resources and demand. For the latest information, check with the appropriate campus, as course availability may be subject to review and change.

Job opportunities

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.  Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Study pathway

Further study opportunities

Central Regional TAFE has many further study opportunities available. Check out our Course Guide for all your future study options. 

How to apply

Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.

International students please visit www.tafeinternational.wa.edu.au

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1800 672 700 or email: info@crtafe.wa.edu.au.

Please note: All enrolling students will require a Unique Student Identifier number.

Delivery location, important dates and study options

Available all year round

Carnarvon - Self Paced External

Overview

Fees and charges

Units

Overview
Duration 6 month/s
When Available all year round
Where Carnarvon
How External mode
Flexible delivery
Online delivery
Register now
Ready to register and apply for this course?  Check out the apply and enrol page, register now in our Application Portal or contact us on 1800 672 700.
Northam Campus - Classroom

Overview

Fees and charges

Units

Overview
Duration 2 semester/s
When Available all year round
Where Northam Campus
How Face to face (class room)
Register now
Ready to register and apply for this course?  Check out the apply and enrol page, register now in our Application Portal or contact us on 1800 672 700.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Page last updated May 28, 2019