Certificate II in Retail Services

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About this course: <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p style="margin-bottom: 0.3em"> </p> <p>Training Package Version:</p> <p><strong>Trying to get a job in retail?</strong> Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.</p> <h2>Additional Resources</h2> <p>Learners may be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Pack.</p> <h2>VET Student Loans</h2> <p>This course IS NOT eligible for a VET Student Loan.</p> </div></div></div>

Overview:

Entrance requirements: <table class="entrance_requirement"> <tbody> <tr> <th class="col1">School Leaver</th> <th class="col2">Non-School Leaver</th> <th class="col3">AQF</th> </tr> </tbody> <tbody> <tr> <td>OLNA or NAPLAN 9 Band 8</td> <td>C Grades in Year 10 English and Maths or equivalent</td> <td>Certificate I or Certificate II</td> </tr> </tbody> </table>

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Fees and charges

How to apply <p>If this course uses TAFE Admissions, to study full-time in 2017 apply through <a href="http://tasonline.tafe.wa.edu.au/" target="_blank">tasonline.tafe.wa.edu.au</a>.</p> <p><strong>Online</strong> and <strong>continuous or flexible learning enrolment</strong> courses normally have enrolments available ongoing at any time, for help enrolling or for more information:</p> <p>Call: 1800 672 700 or email: <a href="mailto:info@crtafe.wa.edu.au">info@crtafe.wa.edu.au</a></p> <p>International students please contact <a href="http://www.tafeinternational.wa.edu.au">www.tafeinternational.wa.edu.au</a>.</p> <p>For <strong>apprenticeships</strong> and <strong>traineeships</strong>, you must be employed in a training contract by an appropriate organisation to study.</p> <p>For all other enquiries please call us on 1800 672 700 or email: <a href="mailto:info@crtafe.wa.edu.au">info@crtafe.wa.edu.au</a>.</p> <p>Please note: All enrolling students will require a <a href="http://www.centralregionaltafe.wa.edu.au/futurestudents/uniquestudentidentifier" target="_blank">Unique Student Identifier number</a>.</p> <p>Recognition of Prior Learning validates your existing skills and knowledge. Find out more under Future Students to customise your learning pathways.</p> <h3>Disclaimer</h3> <p>Courses at Central Regional TAFE are delivered subject to resources and demand. For the latest information, check with the appropriate campus, as course availability may be subject to review and change.</p> <h3>Entrance Requirements</h3> <p> </p> <table class="entrance_requirement"> <tbody> <tr> <th class="col1">School Leaver</th> <th class="col2">Non-School Leaver</th> <th class="col3">AQF</th> </tr> </tbody> <tbody> <tr> <td>C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8</td> <td>C Grades in Year 11 English and Maths or equivalent</td> <td>Certificate II or Certificate III</td> </tr> </tbody> </table>

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Units <p></p><b>1 - Core Units</b> <table class="overview" cellpadding="0"> <tr> <th scope="col">Unit Title</th> <th scope="col">National ID</th> <th scope="col">Unit of Study</th> </tr><tr><td>Advise on products and services</td><td>SIRXPDK001</td><td>AWX02</td></tr> <tr><td>Communicate in the workplace to support team and customer outcomes</td><td>SIRXCOM001</td><td>AWX25</td></tr> <tr><td>Contribute to workplace health and safety</td><td>SIRXWHS002</td><td>AWW89</td></tr> <tr><td>Engage the customer</td><td>SIRXCEG001</td><td>AWX30</td></tr> <tr><td>Identify and respond to security risks</td><td>SIRXRSK001</td><td>AWW99</td></tr> <tr><td>Organise personal work requirements</td><td>SIRXIND003</td><td>AWX13</td></tr> <tr><td>Work effectively in a service environment</td><td>SIRXIND001</td><td>AWX17</td></tr> </table><b>2 Elective Units</b> <table class="overview" cellpadding="0"> <tr> <th scope="col">Unit Title</th> <th scope="col">National ID</th> <th scope="col">Unit of Study</th> </tr><tr><td>Advise on food products and services</td><td>SIRXPDK002</td><td>AWX01</td></tr> <tr><td>Follow point-of-sale procedures</td><td>SIRXSLS002</td><td>AWW96</td></tr> <tr><td>Handle food safely in a retail environment</td><td>SIRRFSA001</td><td>AWX50</td></tr> <tr><td>Organise and maintain the store environment</td><td>SIRXIND002</td><td>AWX14</td></tr> <tr><td>Plan a career in the retail industry</td><td>SIRXIND004</td><td>AWX15</td></tr> <tr><td>Receive and handle retail stock</td><td>SIRRINV001</td><td>AWX48</td></tr> </table>

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