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CHC32015 Certificate III in Community Services

CHC32015 Certificate III in Community Services

National ID CHC32015 State ID AWJ2

Shift perspectives, make a difference, improve communities.

Gain an insight into the community services sector including mental health, alcohol and other drug services and domestic violence services. This course is ideal for support workers, case workers and client contact officers.

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Community Services course image

This course is half price for everyone (excl. school students) as part of the Lower Fees, Local Skills initiative. Fees are also capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. Find out more here.

^ You’ll pay half price course fees on Lower fees, Local Skills qualifications, however please note other fees may apply such as for resources that are specifically needed for your course.

CampusesKalgoorlie. Northam. Geraldton.

When Available all year round.

Study Mode Online and on campus. Online.

Learn the skills to make a difference for communities.

When you complete the Certificate III in Community Services Work you'll be on your way to a career as a youth worker, support worker, or family carer.

You will gain the knowledge and skills to communicate and work effectively and appropriately with individuals and groups in a variety of settings, gathering and providing information, advocacy and community development, ethical behaviour and legal responsibilities.

You will also gain an understanding of mental health, alcohol, drug, and domestic violence services.

You will learn skills in:

  • Effective communication
  • Gathering, maintaining and providing information
  • Advocacy and community development processes
  • Ethical behaviour, and
  • Legal responsibilities of community workers.

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups. This level of training is appropriate for support workers, caseworkers and client contact officers.

You will also gains skills in:

  • Participating in local government and community organisations
  • Assisting in planning and developing programs to meet needs
  • Communicating effectively
  • Networking
  • Assisting in developing and facilitating community education and development and
  • Gathering, maintaining and providing information and understanding legal and ethical requirements. 

Half price fees apply!  

Important information

Select your preferred campus and apply

Available all year round, 2024

Details

When Available all year round, 2024
Where Geraldton
How Self Paced External

Units and fees

To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below. 

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $0.00
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $0.00
CHCDIV001 Work with diverse people $48.60 $14.40 $0.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $0.00
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $0.00

Elective

National ID Unit title General fee Concession Resource fee
Facilitate responsible behaviour
$56.70 $16.80 $0.00
Support participative planning processes
$56.70 $16.80 $0.00
Provide first point of contact
$48.60 $14.40 $0.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $0.00
Identify and respond to children and young people at risk
$48.60 $14.40 $0.00
Engage respectfully with young people
$81.00 $24.00 $0.00
Work effectively with young people in the youth work context
$97.20 $28.80 $0.00

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Details

When Available all year round, 2024
Where Northam
How Self Paced External

Units and fees

To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below. 

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $0.00
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $0.00
CHCDIV001 Work with diverse people $48.60 $14.40 $0.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $0.00
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $0.00

Elective

Unit Selection

A total of seven (7) elective units must be selected to achieve the qualification which can be selected from the list below.

National ID Unit title General fee Concession Resource fee
Plan and apply time management
$24.30 $7.20 $0.00
Facilitate the interests and rights of clients
$89.10 $26.40 $0.00
Facilitate responsible behaviour
$56.70 $16.80 $0.00
Provide first point of contact
$48.60 $14.40 $0.00
Use communication to build relationships
$72.90 $21.60 $0.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $0.00
Support group activities
$40.50 $12.00 $0.00
Work legally and ethically
$81.00 $24.00 $0.00

Unit Selection - Credit Transfer

Students may have successfully completed a unit from the list below as part of previous study. As a Credit Transfer the unit may replace one of the Elective Units above. No fees or charges are applicable.

National ID Unit title General fee Concession Resource fee
Provide basic emergency life support
$19.44 $5.76 $0.00
Provide First Aid
$29.16 $8.64 $0.00

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Details

Duration 6 Months
When Available all year round, 2024
Where Kalgoorlie
How Self Paced Onsite

Units and fees

To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below. 

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $0.00
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $0.00
CHCDIV001 Work with diverse people $48.60 $14.40 $0.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $0.00
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $0.00

Elective

National ID Unit title General fee Concession Resource fee
Facilitate the interests and rights of clients
$89.10 $26.40 $18.51
Work in an alcohol and other drugs context
$89.10 $26.40 $0.00
Facilitate responsible behaviour
$56.70 $16.80 $0.00
Work within a community development framework
$81.00 $24.00 $0.00
Provide first point of contact
$48.60 $14.40 $0.00
Identify and respond to children and young people at risk
$48.60 $14.40 $0.00
Provide First Aid
$29.16 $8.64 $0.00

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Course Enquiry

Course enquiry form