Certificate III in Community Services
National ID: CHC32015 | State ID: AWJ2
Do you want to make a difference for communities?
When you complete the Certificate III in Community Services Work you'll be on your way to a career as a youth worker, support worker, or family carer.
You will gain the knowledge and skills to communicate and work effectively and appropriately with individuals and groups in a variety of settings, gathering and providing information, advocacy and community development, ethical behaviour and legal responsibilities.
You will also gain an understanding of mental health, alcohol, drug, and domestic violence services.
You will learn skills in:
- Effective communication
- Gathering, maintaining and providing information
- Advocacy and community development processes
- Ethical behaviour, and
- Legal responsibilities of community workers.
This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups. This level of training is appropriate for support workers, caseworkers and client contact officers.
You will also gains skills in:
- Participating in local government and community organisations
- Assisting in planning and developing programs to meet needs
- Communicating effectively
- Networking
- Assisting in developing and facilitating community education and development and
- Gathering, maintaining and providing information and understanding legal and ethical requirements.
Half price fees apply!
 |
This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. Find out more  . |
Our Focus on Flexible Options
Many of our courses offer flexible learning options that provide you with the opportunity to study whenever and wherever suits you. Flexible options can include online learning, workplace assessment, recognition of prior learning and correspondence type programs that can sometimes be supplemented by block or focussed delivery.
We strive to offer a mix of flexible options that suit your needs. Typically flexible learning options are open for enrolment all year round, allowing you to start any time and completed within 6 months of your start date. Choose the right amount of units for you to study at any given time.
Our Self Paced External courses can be accessed anywhere and anytime, regardless of your geographical location!
Entrance Requirements
Important information
Job opportunities
Study pathway
How to apply
Entrance Requirements
| School Leaver |
Non-School Leaver |
AQF |
| OLNA or NAPLAN 9 Band 8 |
C Grades in Year 10 English and Maths or equivalent |
Certificate I or Certificate II |
Job opportunities
Graduates of this course may have a career as: an Aboriginal or Torres Strait Islander community development worker, client contact worker, recreational activities officer, community care worker, residential support worker, assistant community workers (focusing on community health primarily in an Indigenous community), support worker (community based), youth, women, families, Indigenous youth worker, youth worker, or a youth housing support worker.
Study pathway
Further study opportunities
Central Regional TAFE has many further study opportunities available. Check out our Course Guide for all your future study options.
How to apply
On Campus (Full-Time or Part-Time)
Visit our
Apply and Enrol page to find out how to apply for full-time, part-time or online courses.
Flexible and Other Study Types
We take applications for many of our flexible courses all year round. Visit the
Apply and Enrol page and use our Applicant Portal to lodge your application anytime.
Apprenticeships and Traineeships
For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study. Find out more
here.
International Students
International students please visit
www.tafeinternational.wa.edu.au 
Short Courses and Skill Sets
Enrol in a short course or skill set by:
Calling your local campus on 1800 672 700 or completing the short course enquiry form at the bottom of your selected course page.
Delivery location, important dates and study options
Available all year round, 2019
Geraldton Campus - Traineeship
Overview
Fees and charges
Units
Overview
| Duration |
6 months |
| When |
Available all year round |
| Where |
Geraldton Campus |
| How |
On The Job
Traineeship
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Students are required to complete 5 core units and 7 electives listed below to attain this qualification.
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| BSBINM301 |
Organise workplace information |
| BSBWOR301 |
Organise personal work priorities and development |
| CHCAOD002 |
Work with clients who are intoxicated |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCCS015 |
Provide individualised support |
| CHCCDE001 |
Support participative planning processes |
| CHCCDE003 |
Work within a community development framework |
| CHCCDE004 |
Implement participation and engagement strategies |
| CHCCOM001 |
Provide first point of contact |
| CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP001 |
Support group activities |
| CHCPOL001 |
Contribute to the review and development of policies |
| CHCPRP001 |
Develop and maintain networks and collaborative partnerships |
| CHCPRT001 |
Identify and respond to children and young people at risk |
| CHCSOH001 |
Work with people experiencing or at risk of homelessness |
| CHCYTH001 |
Engage respectfully with young people |
| CHCYTH003 |
Support young people to create opportunities in their lives |
Find out more
An Apprenticeship or Traineeship is a full time employment based training program usually lasting 12 months or more. Find out more
here.
Kalgoorlie Campus - Classroom
Overview
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Available all year round |
| Where |
Kalgoorlie Campus |
| How |
Face to face (class room)
Flexible delivery
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Students are required to complete 5 core units and 7 electives listed below to attain this qualification.
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCVOL001 |
Be an effective volunteer |
| HLTAID003 |
Provide first aid |
Kalgoorlie Campus - Traineeship
Overview
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Available all year round |
| Where |
Kalgoorlie Campus |
| How |
On The Job
Traineeship
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Students are required to complete 5 core units and 7 electives listed below to attain this qualification.
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCVOL001 |
Be an effective volunteer |
Find out more
An Apprenticeship or Traineeship is a full time employment based training program usually lasting 12 months or more. Find out more
here.
Northam Campus - Self Paced External
Overview
Fees and charges
Units
Overview
| Duration |
6 month/s |
| When |
Available all year round |
| Where |
Northam Campus |
| How |
External mode
Flexible delivery
Online delivery
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Students are required to complete 5 core units and 7 electives listed below to attain this qualification. Study can be conducted completely online and off-campus. The benefit of online study is the ability to study whenever is most convenient for you – your time, your place, your pace.
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Option
| National ID |
Unit Title |
| CHCADV001 |
Facilitate the interests and rights of clients |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
| CHCGRP001 |
Support group activities |
| CHCMHS001 |
Work with people with mental health issues |
| CHCPRT001 |
Identify and respond to children and young people at risk |
| CHCYTH001 |
Engage respectfully with young people |
| HLTAID003 |
Provide first aid |
Northam Campus - Self Paced Onsite
Overview
Fees and charges
Units
Overview
| Duration |
6 month/s |
| When |
Available all year round |
| Where |
Northam Campus |
| How |
Flexible delivery
Online delivery
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Students are required to complete 5 core units and 7 electives listed below to attain this qualification. Study at your own pace, however you may be required to attend workshops on-campus.
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Option
| National ID |
Unit Title |
| CHCADV001 |
Facilitate the interests and rights of clients |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
| CHCGRP001 |
Support group activities |
| CHCMHS001 |
Work with people with mental health issues |
| CHCPRT001 |
Identify and respond to children and young people at risk |
| CHCYTH001 |
Engage respectfully with young people |
| HLTAID003 |
Provide first aid |
Available all year round, 2020
Northam Campus - Classroom
Overview
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Available all year round |
| Where |
Northam Campus |
| How |
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCVOL001 |
Be an effective volunteer |
| HLTAID003 |
Provide first aid |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Kalgoorlie Campus - Self Paced Onsite
Overview
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Available all year round |
| Where |
Kalgoorlie Campus |
| How |
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCVOL001 |
Be an effective volunteer |
| HLTAID003 |
Provide first aid |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Kalgoorlie Campus - Traineeship
Overview
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Available all year round |
| Where |
Kalgoorlie Campus |
| How |
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCDE003 |
Work within a community development framework |
| CHCCOM001 |
Provide first point of contact |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCVOL001 |
Be an effective volunteer |
| HLTAID003 |
Provide first aid |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Northam Campus - Self Paced External
Overview
Fees and charges
Units
Overview
| Duration |
6 month/s |
| When |
Available all year round |
| Where |
Northam Campus |
| How |
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCOM001 |
Provide first point of contact |
| CHCMHS001 |
Work with people with mental health issues |
| HLTAID003 |
Provide first aid |
Option
| National ID |
Unit Title |
| CHCADV001 |
Facilitate the interests and rights of clients |
| CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
| CHCGRP001 |
Support group activities |
| CHCPRT001 |
Identify and respond to children and young people at risk |
| CHCYTH001 |
Engage respectfully with young people |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Northam Campus - Self Paced Onsite
Overview
Fees and charges
Units
Overview
| Duration |
6 month/s |
| When |
Available all year round |
| Where |
Northam Campus |
| How |
|
Fees and charges
Find our Indicative Price List here.
At Central Regional TAFE, three types of fees may be charged.
Course Fees
The course fee is determined by multiplying the tuition fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit.
Resource Fees
Resource fees are charges for materials that are considered essential to a course or unit of study and which do not form part of the course fee. The resource fee covers materials purchased by the College to be consumed or transfromed by students in the course of instruction, such as workshop materials, workbooks and essential uniforms.
Other Fees
Other fees may be charged for goods or services that are not essential to the course such as parking, membership to student organisations and security passes.
In addition to these fees students may need to purchase textbooks, uniforms and other course specific equipment. Your Pre Enrolment Information package will provide additional information if these are required.
Units
Core
| National ID |
Unit Title |
| CHCCCS016 |
Respond to client needs |
| CHCCOM005 |
Communicate and work in health or community services |
| CHCDIV001 |
Work with diverse people |
| HLTWHS002 |
Follow safe work practices for direct client care |
| HLTWHS006 |
Manage personal stressors in the work environment |
Elective
| National ID |
Unit Title |
| CHCADV001 |
Facilitate the interests and rights of clients |
| CHCAOD001 |
Work in an alcohol and other drugs context |
| CHCCCS009 |
Facilitate responsible behaviour |
| CHCCOM001 |
Provide first point of contact |
| CHCGRP001 |
Support group activities |
| CHCMHS001 |
Work with people with mental health issues |
| HLTAID003 |
Provide first aid |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Education and Community Services
Page last updated October 17, 2019
, 
, 
