CHC32015 Certificate III in Community Services
Shift perspectives, make a difference, improve communities.
Gain an insight into the community services sector including mental health, alcohol and other drug services and domestic violence services. This course is ideal for support workers, case workers and client contact officers.
This course is half price for everyone (excl. school students) as part of the Lower Fees, Local Skills initiative. Fees are also capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. Find out more here.
*Please note that eligibility requirements apply to some of the low fee training.
Overview
Campus Geraldton | Kalgoorlie | Northam
When Semester 1, 2025 | Available all year round
Study Mode On campus | Online | Online and on campus | Workplace
Learn the skills to make a difference for communities.
When you complete the Certificate III in Community Services Work you'll be on your way to a career as a youth worker, support worker, or family carer.
You will gain the knowledge and skills to communicate and work effectively and appropriately with individuals and groups in a variety of settings, gathering and providing information, advocacy and community development, ethical behaviour and legal responsibilities.
You will also gain an understanding of mental health, alcohol, drug, and domestic violence services.
You will learn skills in:
- Effective communication
- Gathering, maintaining and providing information
- Advocacy and community development processes
- Ethical behaviour, and
- Legal responsibilities of community workers.
This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups. This level of training is appropriate for support workers, caseworkers and client contact officers.
You will also gains skills in:
- Participating in local government and community organisations
- Assisting in planning and developing programs to meet needs
- Communicating effectively
- Networking
- Assisting in developing and facilitating community education and development and
- Gathering, maintaining and providing information and understanding legal and ethical requirements.
Half price fees apply!
When choosing a course, it's important to think about the key skills and knowledge you'll need, as well as how you'll be assessed. Take a look at this information and consider if you might face any challenges in meeting the course expectations and requirements.
- If you are under 18 years of age
- Any criminal conviction as it will appear on your National Police Certificate (compulsory to obtain)
- Any difficulty in communicating with either workers or clients. (I.e. difficulty with written or spoken English
- Difficulty with the manual tasks involved in personal care work, including lifting (e.g. 'bad back')
- Ability to set aside between four and five days/week for attendance at classes, work placement and study
- Likelihood of finding it difficult or distressing to provide personal care such as toileting and bathing for clients of any gender and varying ages
- Ability to attend your work placement regularly and reliable
- If you have the following attributes:
- Positive, can-do approach, and a friendly, caring attitude
- Respectful, resilient and empathetic
- Sound, sensible decision-making skills
- A non-judgmental attitude and ability to maintain confidentiality
- Able to demonstrate good judgment and common sense in dynamic and challenging environments
- Sound understanding of the importance of personal and professional boundaries
Important information
Select your preferred campus and apply
Available all year round, 2025
Details
Units and fees
To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below.
For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.
Please note: an Incidental Fee of $17.40 for Student Learner Guides will also be payable for most units in this course.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| CHCCCS016 Respond to client needs | $89.10 | $26.40 | $0.00 |
| CHCCOM005 Communicate and work in health or community services | $81.00 | $24.00 | $0.00 |
| CHCDIV001 Work with diverse people | $48.60 | $14.40 | $0.00 |
| HLTWHS002 Follow safe work practices for direct client care | $40.50 | $12.00 | $0.00 |
| HLTWHS006 Manage personal stressors in the work environment | $56.70 | $16.80 | $0.00 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$89.10 | $26.40 | $19.00 |
|
|
$89.10 | $26.40 | $0.00 |
|
|
$56.70 | $16.80 | $0.00 |
|
|
$81.00 | $24.00 | $0.00 |
|
|
$48.60 | $14.40 | $0.00 |
|
|
$48.60 | $14.40 | $0.00 |
|
|
$29.16 | $8.64 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Details
Units and fees
To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below.
For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.
Please note: an Incidental Fee of $50.00 for MyProfiling will also be payable when enrolling in this course.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| CHCCCS016 Respond to client needs | $89.10 | $26.40 | $0.00 |
| CHCCOM005 Communicate and work in health or community services | $81.00 | $24.00 | $0.00 |
| CHCDIV001 Work with diverse people | $48.60 | $14.40 | $0.00 |
| HLTWHS002 Follow safe work practices for direct client care | $40.50 | $12.00 | $0.00 |
| HLTWHS006 Manage personal stressors in the work environment | $56.70 | $16.80 | $0.00 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$56.70 | $16.80 | $0.00 |
|
|
$48.60 | $14.40 | $0.00 |
|
|
$48.60 | $14.40 | $0.00 |
|
|
$40.50 | $12.00 | $0.00 |
|
|
$89.10 | $26.40 | $0.00 |
|
|
$72.90 | $21.60 | $0.00 |
|
|
$29.16 | $8.64 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Details
Units and fees
To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below.
For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| CHCCCS016 Respond to client needs | $89.10 | $26.40 | $0.00 |
| CHCCOM005 Communicate and work in health or community services | $81.00 | $24.00 | $0.00 |
| CHCDIV001 Work with diverse people | $48.60 | $14.40 | $0.00 |
| HLTWHS002 Follow safe work practices for direct client care | $40.50 | $12.00 | $0.00 |
| HLTWHS006 Manage personal stressors in the work environment | $56.70 | $16.80 | $0.00 |
Elective
Unit Selection
A total of seven (7) elective units must be selected to achieve the qualification which can be selected from the list below.
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$89.10 | $26.40 | $0.00 |
|
|
$56.70 | $16.80 | $0.00 |
|
|
$48.60 | $14.40 | $0.00 |
|
|
$48.60 | $14.40 | $0.00 |
|
|
$40.50 | $12.00 | $0.00 |
|
|
$81.00 | $24.00 | $0.00 |
|
|
$89.10 | $26.40 | $0.00 |
Unit Selection - Credit Transfer
Students may have successfully completed a unit from the list below as part of previous study. As a Credit Transfer the unit may replace one of the Elective Units above. No fees or charges are applicable.
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$19.44 | $5.76 | $0.00 |
|
|
$29.16 | $8.64 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below.
For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| CHCCCS016 Respond to client needs | $89.10 | $26.40 | $19.00 |
| CHCCOM005 Communicate and work in health or community services | $81.00 | $24.00 | $19.00 |
| CHCDIV001 Work with diverse people | $48.60 | $14.40 | $19.00 |
| HLTWHS002 Follow safe work practices for direct client care | $40.50 | $12.00 | $19.00 |
| HLTWHS006 Manage personal stressors in the work environment | $56.70 | $16.80 | $19.00 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$89.10 | $26.40 | $19.00 |
|
|
$56.70 | $16.80 | $19.00 |
|
|
$48.60 | $14.40 | $19.00 |
|
|
$48.60 | $14.40 | $19.00 |
|
|
$81.00 | $24.00 | $19.00 |
|
|
$89.10 | $26.40 | $19.00 |
|
|
$29.16 | $8.64 | $19.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Semester 1, 2025
Details
Units and fees
To attain this qualification, you are required to successfully complete twelve (12) units of competence, comprising five (5) core and seven (7) elective units selected from the options provided below.
For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.
Please note: an Incidental Fee of $11.00 for Eduworks Learning Guides will also be payable for most units in this course.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| CHCCCS016 Respond to client needs | $89.10 | $26.40 | $10.37 |
| CHCCOM005 Communicate and work in health or community services | $81.00 | $24.00 | $11.57 |
| CHCDIV001 Work with diverse people | $48.60 | $14.40 | $6.99 |
| HLTWHS002 Follow safe work practices for direct client care | $40.50 | $12.00 | $6.99 |
| HLTWHS006 Manage personal stressors in the work environment | $56.70 | $16.80 | $10.37 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$56.70 | $16.80 | $4.91 |
|
|
$48.60 | $14.40 | $4.91 |
|
|
$48.60 | $14.40 | $6.99 |
|
|
$40.50 | $12.00 | $3.87 |
|
|
$89.10 | $26.40 | $6.99 |
|
|
$72.90 | $21.60 | $4.91 |
|
|
$29.16 | $8.64 | $10.37 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700