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SIT30122 Certificate III in Tourism

SIT30122 Certificate III in Tourism

National ID SIT30122 State ID BHT3

Embark on a journey to your future

From destination management to customer service excellence, explore a myriad of opportunities and unlock your potential in the exciting tourism industry.

Image
Tourism boats

This course remains FEE FREE in 2024! The course fees are 100 per cent subsidised by the WA State Government for WA residents.

Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.

^ Please note: Eligibility requirements apply to some of the free training.

CampusesExmouth. Geraldton.

When Available all year round.

Study Mode On campus. Workplace.

Dive into the world of travel and hospitality

With our Certificate III in Tourism, you will be equipped with the skills and knowledge needed to excel in the ever-evolving tourism industry.

Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:

Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences.
Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences to
travelers.
Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices.
Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively.
Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, and
processing payments.
Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.

Important information

Select your preferred campus and apply

Available all year round, 2024

Details

When Available all year round, 2024
Where Exmouth
How Self Paced External

Units and fees

To attain this qualification, you are required to successfully complete fifteen (15) units of competence, comprising four (4) core and eleven (11) elective units selected from the options provided below. 

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.

Core

National ID Unit title General fee Concession Resource fee
SITTIND003 Source and use information on the tourism and travel industry $0.00 $0.00 $18.51
SITXCCS014 Provide service to customers $0.00 $0.00 $18.51
SITXCOM007 Show social and cultural sensitivity $0.00 $0.00 $18.51
SITXWHS005 Participate in safe work practices $0.00 $0.00 $18.51

Elective

Unit Selection

A total of eleven (11) elective units must be selected to achieve the qualification.

National ID Unit title General fee Concession Resource fee
Use business software applications
$0.00 $0.00 $18.51
Apply basic survival skills in the event of vessel abandonment
$0.00 $0.00 $18.51
Follow procedures to minimise and fight fires on board a vessel
$0.00 $0.00 $18.51
Meet work health and safety requirements
$0.00 $0.00 $18.51
Survive at sea using survival craft
$0.00 $0.00 $18.51
Manage disrespectful, aggressive or abusive customers
$0.00 $0.00 $18.51
Develop and maintain the general and regional knowledge required by guides
$0.00 $0.00 $18.51
Prepare specialised interpretive content on flora, fauna and landscape
$0.00 $0.00 $18.51
Prepare specialised interpretive content on marine environments
$0.00 $0.00 $18.51
Sell tourism products or services
$0.00 $0.00 $18.51
Provide customer information and assistance
$0.00 $0.00 $18.51
Source and present information
$0.00 $0.00 $18.51
Provide a briefing or scripted commentary
$0.00 $0.00 $18.51
Process financial transactions
$0.00 $0.00 $18.51
Identify hazards, assess and control safety risks
$0.00 $0.00 $18.51

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Details

Duration 18 Months
When Available all year round, 2024
Where Exmouth
How Traineeship

Units and fees

To attain this qualification, you are required to successfully complete fifteen (15) units of competence, comprising four (4) core and eleven (11) elective units selected from the options provided below. On-the-job learning must also be completed to attain this qualification under Traineeship arrangements.

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.

Core

National ID Unit title General fee Concession Resource fee
SITTIND003 Source and use information on the tourism and travel industry $0.00 $0.00 $0.00
SITXCCS014 Provide service to customers $0.00 $0.00 $0.00
SITXCOM007 Show social and cultural sensitivity $0.00 $0.00 $0.00
SITXWHS005 Participate in safe work practices $0.00 $0.00 $0.00

Elective

Unit Selection

A total of eleven (11) elective units must be selected to achieve the qualification.

National ID Unit title General fee Concession Resource fee
Use business software applications
$0.00 $0.00 $0.00
Apply basic survival skills in the event of vessel abandonment
$0.00 $0.00 $0.00
Follow procedures to minimise and fight fires on board a vessel
$0.00 $0.00 $0.00
Meet work health and safety requirements
$0.00 $0.00 $0.00
Survive at sea using survival craft
$0.00 $0.00 $0.00
Develop and maintain the general and regional knowledge required by guides
$0.00 $0.00 $0.00
Prepare specialised interpretive content on flora, fauna and landscape
$0.00 $0.00 $0.00
Prepare specialised interpretive content on marine environments
$0.00 $0.00 $0.00
Sell tourism products or services
$0.00 $0.00 $0.00
Provide customer information and assistance
$0.00 $0.00 $0.00
Provide visitor information
$0.00 $0.00 $0.00
Source and present information
$0.00 $0.00 $0.00
Provide a briefing or scripted commentary
$0.00 $0.00 $0.00
Process financial transactions
$0.00 $0.00 $0.00
Identify hazards, assess and control safety risks
$0.00 $0.00 $0.00

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Details

Duration 1 Year
When Available all year round, 2024
Where Geraldton
How Traineeship

Units and fees

To attain this qualification, you are required to successfully complete fifteen (15) units of competence, comprising four (4) core and eleven (11) elective units selected from the options provided below. On-the-job learning must also be completed to attain this qualification under Traineeship arrangements.

For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.

Core

National ID Unit title General fee Concession Resource fee
SITTIND003 Source and use information on the tourism and travel industry $0.00 $0.00 $0.00
SITXCCS014 Provide service to customers $0.00 $0.00 $0.00
SITXCOM007 Show social and cultural sensitivity $0.00 $0.00 $0.00
SITXWHS005 Participate in safe work practices $0.00 $0.00 $0.00

Elective

National ID Unit title General fee Concession Resource fee
Work effectively with others
$0.00 $0.00 $0.00
Provide First Aid
$0.00 $0.00 $50.00
Sell to the retail customer
$0.00 $0.00 $0.00
Interpret aspects of local Australian Indigenous culture
$0.00 $0.00 $0.00
Lead tour groups
$0.00 $0.00 $0.00
Prepare and present tour commentaries or activities
$0.00 $0.00 $0.00
Prepare specialised interpretive content on marine environments
$0.00 $0.00 $0.00
Provide customer information and assistance
$0.00 $0.00 $0.00
Source and present information
$0.00 $0.00 $0.00
Provide a briefing or scripted commentary
$0.00 $0.00 $0.00
Identify hazards, assess and control safety risks
$0.00 $0.00 $0.00

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply. 
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Course Enquiry

Course enquiry form