General IT

Develop your computing skills and gain the ability to work confidently across a wide range of industries.

This qualification will provide you with foundational skills and knowledge to start your academic pathway for a career in the IT industry. 

With this course, you will begin with basic computer operation and then establish and develop your skills across a range of common programs such as Microsoft Word, Excel and PowerPoint. You will also learn to effectively use electronic communication skills, as well as get an introduction to digital photography and video.

Skills gained include:

• Communication methods including social media
• Software applications focusing on the Microsoft Office suite
• Basic use of multimedia including video editing
• Operating systems
• Installing additional hardware such as printers, and
• Diagnosing and solving common problems. 

Step your way into technology by starting with the basics.

Technology is advancing on a daily basis, and we are becoming more reliant on using the internet and technology for everyday tasks and most importantly for keeping in touch with family and friends. For many of us, technology, computers and smart devices can be tricky and daunting to use. We're here to help! In this hands-on short course you’ll learn basic skills to help you become confident in using digital devices, computers and Microsoft programs.

You’ll become computer literate as you learn how to:

• Use a computer including accessing files and application programs
• Use Microsoft Office programs including Word
• Navigate your way around the Internet 
• Apply basic security procedures and how to spot those scam emails
• Use your smart devices such as iPhone or tablets

Protect your online information 

Did you know majority of cyber threats begin with the use of a known weakness? With our Cyber Incident Threat Detection and Prevention Skill Set, we will help you learn many vulnerabilities that could leave your online systems prone to a cyber attack. This learning journey will outline some important steps for a risk-based, tested method of collecting, analysing and interpreting threat data. 

You will learn:

• Vulnerability testing
• Cyber security incident response planning
• Threat data analysis and interpretation

Confidently navigate the digital world. 

This weekly course aims to assist Seniors who have not grown up in a digital world and are now having to use devices to stay connected with family and friends.

Topics covered include:

• Using and accessing apps to send emails
• Online banking
• Grocery shopping
• Making appointments
• Using maps
• Viewing online content

You can bring your own laptop or use one of our available computers.

Boost your digital literacy skills

Designed to help you boost your digital literacy skills for further study and/or employment opportunities. The course will provide you with the skills and knowledge to:

• Use the basic features of a computer
• Create documents using templates and formatting
• Use the internet for research purposes and to send emails
• Use the main functions and key features of personal devices.

This skill Set is for individuals with limited digital literacy skills and experience.

If you're interested in working with computers but not quite sure what area to focus on, this is the course for you.

This course will give you a chance to sample a broad range of IT areas, from commonly used hardware and software to creating websites and editing video. Successful completion of this course will see you fully equipped to start your career in IT or get you ready for further study in your chosen field.

Skills gained include:

• Using software applications that can include (but are not limited to) Adobe Photoshop Elements, Adobe Premiere Elements, Advanced Microsoft Office (Word, Excel and Access)
• Installing and customising operating systems
• Providing technical advice and support
• Programming (HTML)
• Diagnostic support
• Creating user documentation
• Creating and updating websites.

Set yourself up for a career in an in-demand industry. 

This qualification will provide you with theoretical and technical skills to support a wide range of information technology roles. You'll develop skills in a variety of areas including: 

• Database development
• Database maintenance
• Gaming development
• Networking
• Programming
• Systems administration support
• Web development

Half price fees apply! 

Become a skilled and trusted professional in a fast-growing industry! 

In a world where cyber-attacks are increasing, now is the time to gain in demand skills that can form the foundation for a career and a job of the future in cyber security. After completing the Certificate IV in Information Technology (Cyber Security Incident Response) you will be an attractive applicant for in-demand IT roles such as cyber security officer.

Training Outcomes

This qualification reflects the role of individuals who are job ready and competent in a wide range of information and communications technology (ICT) where they are required to respond to complex cyber security risks in organisations in information and communications technology (ICT) environments.

The skills required for these roles may include, but are not restricted to:

• Understanding how the business can be compromised (email attacks, cyber criminals, threats, impersonation tactics)
• Ransomware as a service (RaaS)
• Working remotely due to COVID 19 – crisis management plans with remote working from home
• Fileless attacks – malicious software that uses legitimate programs to infect your computer (viral threats, infected files) using strategies to block these attacks
• Mobile threats
• Cloud services compromised - guessing passwords (emails and systems)
• Collaboration platforms as new attack vectors – (Zoom, teams, Google drive, MS One Drive and Teams)
• The internet of things – continuously connected both at work and home (web-connected devices range from laptops, smartphones, smart watches, smart locks, personal assistance
• Application programming interface (API) vulnerabilities and breaches – security readiness
• Distributed denial of service (DDos) Attacks
• Programming in python and understanding organisational polices and processes for cyber security

Get connected to an IT networking career.

When you complete the Certificate IV in Information Technology Networking you will be an attractive applicant for in-demand IT roles such as network operations support, network technician, and network support. You will gain the career enhancing knowledge and hands-on practical skills to install and configure a modern network, including virtual machines, wireless technologies, cloud storage, network security, deployment resources to desktops, and user support. You will acquire valuable experience in writing technical documentation, fulfilling client expectations, and with workplace health and safety. 

Half price fees apply! 

Learn the basic concepts needed to identify and protect yourself against common cyber threats and scams. With this course, you will gain an understanding of Cyber Security principles and policies, commonly used authentication and authorisation techniques and general network security fundamentals.

Learning outcomes:

• Protect own personal online profile from cyber security threats
• Identify and report online security threats
• Securely manage personally identifiable information and workplace information.

Looking to gain confidence in using technology?

Whether you are wanting to boost your skills for personal use, work or both, this Skill Set is for you! Our Introductory Digital Literacy Skill Set will help you boost confidence in working with technology and gain the skills and knowledge to:

• Use computers to create simple documents
• Use digital devices (such as phones and tablets) for everyday use
• Use the internet to search for information and send emails.

This Skill Set is for individuals with little to no experience using digital literacy.

IT is constantly expanding and evolving and more than ever has Cyber Security become an important component of this industry. In this short course you will gain the skills to protect yourself against cyber security threats.

Build on your existing Microsoft Word experience.

Develop the skills to create large documents, implement text and paragraph styles, set up columns and create text using WordArt.

Specifically you will learn how to:

• create and use building blocks
• work with various page techniques
• use the mail merge wizard and insert content from other sources
• use master documents to create more complex documents
• create and format columns, create and modify fields
• create and use interactive fields
• create and work with electronic forms
• create and move several forms of protection for your document
• use and change tracking features that enable multiple users to edit and work on documents
• create and work with Macros
• create and work WordArt and SmartArt